Journeyman HVAC Service Technician

About the role

We are seeking a skilled HVAC technician to join our team. As an essential part of our operations, you will travel to job sites in our service area to install, maintain, and repair HVAC systems. You will also be responsible for diagnosing service issues, obtaining replacement parts, calibrating systems to manufacturers' recommendations, and explaining issues to customers.

Responsibilities

• Travel to job sites in service area to install, maintain, and repair HVAC systems.
• Work with dispatch to ensure schedule is maintained.
• Be available to work nights or weekends on a rotating basis to service emergency needs of customers.
• Maintain good working order of company vehicle.
• Maintain proper stock, parts, tools, and safety equipment in the vehicle.
• Understand company pricing and generate appropriate customer invoice at job site.
• Electronically process credit card payments.
• Document all installed equipment upon arrival.
• Diagnose service issues, obtain replacement parts, calibrate system to manufacturers' recommendation, and explain issues to the customer.
• Participate in company provided training opportunities.
• Maintain a clean and orderly work area.
• Adhere to all safety standards and advocate safe work practices to coworkers.

Requirements

• High School Diploma or GED.
• 5-10 years' experience in maintenance, troubleshooting, and correcting diverse HVAC service issues.
• Driver's License - Must have valid driver's license and clean driving record.
• Iowa State HVAC license or the ability to get a license within 12 months.
• EPA Universal Refrigeration Certification required.

Skills

• Strong organizational skills and detail oriented.
• Excellent customer service skills with a desire to exceed customer expectations.
• Highly motivated and able to work independently.

Physical Requirements

• Must be able to stand or walk for long periods of time during a regular workday.
• Must be able to use arms and hands to reach for, handle, and manipulate objects.
• Must be able to climb up and down ladders.
• Must be able to work in small crawl spaces.
• Must be able to work while in stooped, kneeling, or crouched position.
• Must be able to lift 50 pounds on a regular basis.
• Must be able to lift 75 pounds on an occasional basis.