Join BRC's Homeless Outreach Team! Hiring Events Every Wednesday!

Program Description

Jointly funded by the Department of Homeless Services and the Metropolitan Transportation Authority, BRC's Transit Homeless Outreach staff members operate throughout the transit system 24 hours a week. Since 2005 and significantly expanded in 2014, BRC provides outreach and case management services to humanely assist homeless individuals to permanently relocate from MTA properties. The program serves the New York City metropolitan area, including the boroughs of Manhattan, The Bronx, Brooklyn and Queens. Clients of Transit Homeless Outreach are engaged and assessed with the goal of connecting them with housing and essential services.

Duties/Responsibilities

• Provide direct outreach, escort, and referral services for all homeless individuals encountered in the field during their shift.
• Record and maintain accurate statistical data on all individuals approached and referred as well as case-record management of clients receiving longer-term services.
• Perform related duties as assigned.

Qualifications

• Associates or Bachelor's degree required or demonstrated equivalent experience in lieu of degree.
• Will also consider current BRC employees in Community Technician, Program Aide, and other comparable positions with a minimum of 6 months of continuous employment.
• Must have strong interest in working in direct services to the homeless and/or mentally ill and substance abusing populations.
• Valid state driver's license required.
• Good writing skills to provide an adequate written description of client interactions.
• Basic computer literacy required.
• Recognize the signs and symptoms of mental health and substance abuse issues and gain a working knowledge of all available services.
• Ability to speak Spanish desirable.

Benefits

BRC provides a workplace where staff can achieve their goals, make a difference with our clients, and grow personally and professionally. Today, we have over 1000 full-time, part-time, and per-diem positions located in Manhattan, Brooklyn, the Bronx and Queens. Come and learn why 95% of BRC employees report that they would recommend BRC as a good place to work, and join us in building a more caring and compassionate city.