John Deere Diesel Mobile Technician

About the role

The Mobile Service Technician independently performs advanced diagnostics, service repairs, and maintenance on customer and dealer-owned agricultural equipment. This role is primarily focused on in-field service, traveling to customer locations across the True North Equipment territory, while also supporting shop work as needed.

Responsibilities

• Perform advanced diagnostics, repairs, and maintenance on agricultural equipment and precision ag technology systems
• Travel throughout the True North Equipment territory to support customers across multiple locations
• Serve as a trusted technical advisor and represent TNE professionally in front of customers
• Respond to service calls in a timely and efficient manner to support customer uptime
• Complete accurate work orders, documentation, and time tracking
• Maintain tools, service vehicle, and equipment in clean and working condition
• Follow all safety policies and OSHA regulations
• Maintain current knowledge of John Deere and competitive products
• Participate in Service EDUCATE and ongoing training programs
• Support customer clinics, training events, and internal initiatives as needed
• Work efficiently to meet productivity, quality, and customer satisfaction expectations
• Take directions from the Location Service Manager to prioritize work assignments, scheduling, and customer needs

Requirements

• 3–5+ years of experience in diesel or agricultural equipment repair
• Strong diagnostic and troubleshooting skills across mechanical, electrical, and hydraulic systems
• Experience with John Deere Service Advisor (preferred)
• Strong customer service and communication skills
• Strong organizational and time management skills
• High School Diploma or equivalent required; technical degree preferred
• Valid driver’s license with clean MVRAbility to obtain and retain a DOT medical card
• Able to lift up to 75 lbs and perform physical work

Qualifications

• High School Diploma or equivalent required; technical degree preferred

Skills

• Strong diagnostic and troubleshooting skills across mechanical, electrical, and hydraulic systems
• Experience with John Deere Service Advisor (preferred)
• Strong customer service and communication skills
• Strong organizational and time management skills
• Valid driver’s license with clean MVRAbility to lift up to 75 lbs and perform physical work

Benefits

• Competitive pay, industry leading benefits, and career growth opportunities
• Company Vehicle: Provided for mobile service responsibilities
• Health Insurance: 100% single premium paid; 75% family premium paid
• Dental & Vision: 50% premium paid
• Disability & Life Insurance: 100% premium paid
• 401(k): Company match
• PTO: Starts accruing on your first day
• Paid Holidays: 7 holidays + additional special days
• Ongoing John Deere and technical training
• Advancement opportunities within TNE
• Volunteer Time Off & Parental Leave or Paid Family Medical Leave

Pay

• $29–$49+/hour depending on years of John Deere experience

Schedule

• Off-season: Monday–Friday, 8:00 AM – 5:00 PM
• In-season: Monday–Friday, 7:30 AM – 5:30 PM & Rotational Saturdays: 7:30 AM – 12:00 PM
• On-call rotation and extended hours during peak seasons