JOB VACANCY - SENIOR TECHNICAL ADVISOR

About the role

Advisor for testing services offered by CTI-Maritec involved in laboratory operations and client engagement, supporting technical vessel operations, disputes, and claims.

Responsibilities

• Familiar with ISO17025 standard and its application in laboratory operations.
• Ensure client requirements for testing services are fulfilled within agreed timeframes using in-house enterprise software, ensuring smooth sample processing from receipt to reporting.
• Provide quality technical advisory on fuels and lubricants tested at Maritec’s Laboratories, with a strong understanding of production, distribution, and usage in the maritime industry.
• Continually review technical advisory provided to clients for accuracy and relevance.
• Investigate root causes and suggest mitigating measures for client issues related to poor product quality or difficulties with onboard marine machinery.
• Support clients in Marine Fuel Quality disputes as an independent testing laboratory.
• Track and follow up on internal and external client requests to close cases in a timely manner.
• Analyze large volumes of laboratory testing data to identify meaningful relationships between test parameters and adapt testing programs accordingly.
• Draft monthly and quarterly fuel quality reviews based on testing data.
• Prepare technical bulletins and bunker flashes on problematic fuels using testing data and client feedback.
• Provide technical support to sales for Client Business reviews and assist in developing new sales plans.
• Offer technical support on upcoming IMO regulations, particularly regarding marine pollution and environmental compliance.
• Support new product/service development based on new regulations or existing environmental compliance requirements.
• Engage in business process reviews to identify areas of improvement and define new project scopes with stakeholder consensus.
• Assist in conducting internal audits to verify and improve laboratory processes per Singapore Accreditation Council Guidelines.
• Develop and conduct technical seminars to educate clients on industry trends and promote existing services.

Requirements

• Certificate of Competency: Marine Engineer Officer Class 5 and above.
• Field experience onboard marine vessels and management of marine machinery.
• Relevant experience in marine fuel testing and technical advisory.
• Strong analytical and troubleshooting skills, particularly related to marine machinery.
• Leadership skills and experience in rank.
• Strong team orientation with the ability to manage cross-functional relationships in a dynamic environment.
• Strong sense of integrity and professionalism; independent, outcome-driven, organized, and resourceful.
• Hands-on with a positive attitude.
• Proficient in Microsoft Business analysis tools.

Preferred Qualifications

• Experience providing technical advisory services to shipowners, ship operators, charterers, and engine builders on bunkering matters.
• Experience in arbitration of bunker disputes.
• Experience providing expert advice on loss management for poor quality bunker stems.

Schedule

Weekdays and Saturdays.