Job Title: Student Service - Ticket Office

Job Summary

The Purdue University Athletics Ticket Office (ATO) is responsible for ticketing five sports (football, men's and women's basketball, volleyball and baseball). The ATO relies heavily on Purdue student employees to work both in the office and at athletic events.

Major Responsibilities

• Process ticket sales at the ticket office during office hours and athletic events
• Answer questions concerning ticket prices & policies and provide general athletic department information to customers
• Provide excellent customer service to John Purdue Club members, Purdue students, the general public and all internal & external stakeholders
• Effectively handle and solve customer complaints and issues both during normal business hours and at athletic events

Qualifications

• Demonstrate exceptional customer service skills, communication, and problem solving
• Follow oral and written instructions
• Maintain an effective working relationship with clients, employees, and other athletic department staff
• Work well as an individual and as a dependable part of a team
• Maintain an effective working relationship with co-workers and other athletic department staff

Other Duties and Responsibilities as Assigned

This position has the expectation of working many athletic events including every home football game, so working weekends and nights (including some holidays/breaks) is a possibility.

Contact Information

Email sporttix@purdue.edu with any questions.

Education & Experience

• Education: 0
• Experience: 0

FLSA Status

Non-Exempt

Apply Now

Posting Start Date: 2/5/24