Job Service Supervisor - Workforce Development Supervisor

About the role

This position will oversee services delivered primarily in Duluth and Hibbing/Virginia, but also in Cloquet and Grand Rapids and Two Harbors. This position provides critical expertise for Minnesota Family Investment Program (MFIP), Diversionary Work Program (DWP) and Supplemental Nutrition Assistance Program (SNAP) programs and Wagner Peyser Career Services for the CareerForce locations in Duluth and the Iron Range. Additionally, this position will represent the Wagner Peyser Act on two local workforce development boards and work with the directors of both areas.

Responsibilities

• Hire, transfer, and assign work to staff
• Write position descriptions, approve leave requests, process payroll transactions, conduct performance appraisals
• Reward, discipline, suspend, discharge, direct and adjust grievances for staff

Minimum Qualifications

Three (3) years of experience working with employment and training programs/workforce development. Bachelor's degree in Human Resources, Organizational Development, Business administration or other closely related field as determined by the agency may substitute one (1) year of experience; master's degree substitutes for eighteen (18) months of experience.

Applicants that meet the above minimum qualification will be further evaluated on the following:

• Ability to plan, organize, assign, direct, and evaluate the work of subordinate staff
• Ability to lead, coach, train, and develop staff
• Knowledge of federal and state laws and regulations related to workforce programs, budgeting, purchasing, and administrative policies
• Knowledge of cost control, financial reporting, and budget forecasting within public-sector or large organizational environments
• Ability to communicate effectively with customers and stakeholders
• Ability to use Microsoft Office, online platforms, and virtual tools (Teams, Webex, etc.) to support service delivery

Preferred Qualifications

• Knowledge and understanding of Wagner-Peyser program, Foreign Labor Certification, Workforce Innovation and Opportunity Act programs, Migrant and Seasonal Farm Worker Services
• Experience collaborating with Workforce Development Boards, community partners, and multi-agency workgroups
• Experience developing program reports, procedures, rules, training materials, or policy guidance
• Experience negotiating cost allocation, infrastructure funding agreements, or regional resource sharing
• Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures

Additional Requirements

A job offer will be contingent upon successfully passing a background check. The background check may consist of the following components: Criminal Background Check, Employment Records Check (current and former State employees only), Employment Reference Check, Conflict of Interest Review, Driver's License and Records Check.

The Minnesota Department of Employment and Economic Development will not sponsor applicants for work visas. All applicants must be legally authorized to work in the U.S.

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well. Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being
• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify. For more information, visit the Federal Student Aid website at studentaid.gov)
• Employee Assistance Program (EAP) for work/life support — a voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance. Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Pay & Schedule

Salary Range: $34.11 – $49.39 / hourly; $71,221 – $103,126 / annually. Work Shift/Work Hours: Day Shift, 8:00AM – 4:30PM. Days of Work: Monday – Friday. Travel Required: Yes, up to 5% of the time. This position is telework eligible. Staff are provided with the tools and equipment to be successful in a virtual work environment. Please note, the telework policy could change with notice based on business needs.

This response is AI-generated, for reference only.