Job Service Supervisor - Workforce Development Supervisor

About the role

This position oversees services delivered primarily in Duluth and Hibbing/Virginia, but also in Cloquet and Grand Rapids and Two Harbors. This position provides critical expertise for Minnesota Family Investment Program (MFIP), Diversionary Work Program (DWP) and Supplemental Nutrition Assistance Program (SNAP) programs and Wagner Peyser Career Services for the CareerForce locations in Duluth and the Iron Range. Additionally, this position will represent the Wagner Peyser Act on two local workforce development boards and work with the directors of both areas.

Responsibilities

• Hire, transfer, and assign work to staff
• Write position descriptions
• Approve leave requests
• Process payroll transactions
• Conduct performance appraisals
• Reward, discipline, suspend, discharge, direct and adjust grievances for staff

Requirements

• Three (3) years* of experience working with employment and training programs/workforce development
• Bachelor’s degree in Human Resources, Organizational Development, Business administration or other closely related field as determined by the agency may substitute one (1) year of experience; master’s degree substitutes for eighteen (18) months of experience

Qualifications

• Knowledge of federal and state laws and regulations related to workforce programs, budgeting, purchasing, and administrative policies
• Knowledge of cost control, financial reporting, and budget forecasting within public-sector or large organizational environments
• Ability to communicate effectively with customers and stakeholders
• Ability to use Microsoft Office, online platforms, and virtual tools (Teams, Webex, etc.) to support service delivery

Skills

• Knowledge and understanding of Wagner-Peyser program
• Experience collaborating with Workforce Development Boards, community partners, and multi-agency workgroups
• Experience developing program reports, procedures, rules, training materials, or policy guidance
• Experience negotiating cost allocation, infrastructure funding agreements, or regional resource sharing

Benefits

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care

Pay

• $34.11 - $49.39 / hourly
• $71,221 - $103,126 / annually

Schedule

• Day Shift, 8:00AM - 4:30PM
• Monday - Friday