Job Developer

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Senior Business Partnership Coordinator

About the role

Leads employer partnership development and placement coordination to support job-ready customers across GWH’s Career Centers, training programs, and career pathway initiatives. Strengthens workforce-to-employer alignment by cultivating strategic employer relationships, coordinating hiring pipelines, and supporting placements in living-wage career opportunities aligned with customer skills, credentials, and regional labor market demand. Serves as a liaison between WFD programs and employers across multiple industries, including skilled trades, clean technology, transportation and logistics, retail, healthcare support, customer service, information technology, and administrative pathways. Plays a critical role in expanding employer partnerships, increasing hiring event participation, and supporting placement outcomes that position GWH as a trusted workforce partner in the Greater Houston region.

Responsibilities

• Assist with developing and maintaining relationships with employers across priority workforce sectors aligned with the Career Center and training program pathways.
• Assist with establishing direct hiring pipelines connecting job-ready customers and credentialed graduates to employer partners.
• Promote employer awareness of GWH as a preferred source of workforce talent.
• Represent GWH at workforce convenings, employer roundtables, hiring events, and industry partnership meetings.
• Expand employer participation in recruitment activities, including hiring events, site visits, classroom engagement, and employer presentations.
• Coordinate placement opportunities for Career Center job-ready customers and training program graduates.
• Facilitate direct introductions between customers and hiring managers.
• Support resume alignment, interview preparation coordination, and employer expectations matching.
• Partner with Career Navigators, Employment Specialists, and Instructors to ensure customer readiness for employment opportunities.
• Track employment placements aligned with career pathway goals and credential attainment.
• Support retention strategies through structured employer follow-up and customer engagement.
• Coordinate employer participation in hiring events across Career Centers and training locations.
• Support planning and execution of sector-focused recruitment events.
• Increase employer utilization of GWH talent pipelines.
• Maintain consistent communication with participating employers to support repeat engagement.
• Support continuous program improvement informed by labor market intelligence.
• Support sector partnership activities and employer advisory engagement across workforce pathways.
• Assist in collecting employer feedback to inform training alignment and credential relevance.
• Identify emerging workforce needs and hiring trends across regional industries.
• Share labor market insights with program leadership to strengthen pathway responsiveness.
• Assist with monitoring placement metrics and employer engagement activity to support grant reporting and program evaluation.
• Monitor placement outcomes and employer engagement activity supporting WFD performance goals.
• Maintain documentation supporting placement verification and employer partnerships.
• Contribute to dashboards tracking credential attainment, employment placement, and wage outcomes.
• Support continuous improvement aligned with program and WFD performance standards.
• Perform other duties as directed by management to support evolving organizational needs.

Additional Responsibilities

• Demonstrate professionalism, good judgment, and present a friendly, cooperative attitude.
• Ability to multitask, make quick decisions, adapt to change, and collaborate effectively in a fast-paced, team-oriented environment.
• Adheres to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.
• Must be punctual, maintain a professional appearance, and perform expected duties.
• Maintain a high level of confidentiality.
• Must perform all duties according to GWH safety procedures, maintain good housekeeping standards, and ensure all walkways are clear and free of clutter.
• Adheres to local, state, and federal laws and regulations.

Minimum Qualifications

• A bachelor’s degree in workforce development, business, education, public administration, or a related field is preferred; an equivalent combination of education and professional experience may be considered in lieu of a degree.
• Three (3) years of experience in employer engagement, job development, workforce partnerships, recruitment coordination, or industry relations.
• Experience supporting placement into entry-level, mid-skill, or credential-based career pathways preferred.
• Knowledge of regional workforce systems and employer hiring practices.
• Existing employer relationships within Greater Houston priority industries is preferred.
• Experience supporting grant-funded workforce initiatives.
• Experience coordinating hiring events or employer collaboratives.
• Familiarity with industry-recognized credentials aligned with workforce pathways.
• Must be legally authorized to work in the United States without sponsorship for current or future employment. GWH does not offer visa sponsorship for employment purposes.

Key Performance Indicators (KPI)

• Increased employment placements for 500 Career Center job-ready customers
• Expansion of 100 employer hiring partnerships across targeted industries
• Increased employer participation to 20 for hiring events and recruitment activities
• Documented placement into living-wage opportunities aligned with career pathways
• Strengthened employer engagement supporting repeat hiring partnerships

Physical Requirements/Work Environment

• Ability to sit, stand, bend, and reach.
• Ability to lift, push, and pull up to 25 lbs.
• Able to spend most working hours at a computer.