Job Coach

About the role

Milestone Centers Inc., a subsidiary of Partners For Quality Inc., is a nonprofit, community-based human services agency supporting individuals with behavioral health challenges and intellectual & developmental disabilities in communities throughout Western Pennsylvania. The Job Coach position is full‑time (37.5 hours/week) with a flexible schedule to meet department needs, located in Monroeville, and offers compensation of $18.45 per hour.

Responsibilities

• Provides person‑centered employment support to people with intellectual disabilities / autism to overcome barriers to employment by learning job‑related tasks, building independence, and maintaining meaningful competitive integrated employment in the community.
• Demonstrates commitment to Milestone’s mission and values by supporting each person with respect, dignity and compassion.
• Provides supported employment services using person‑centered, strength‑based, and community‑inclusive practices.
• Conducts job and task analysis.
• Provides systematic instruction and fades support as the person gains skills, develops natural support and meets employer expectations.
• Supports the person in learning and using transportation options to travel to and from work as independently as possible.
• Provides follow‑along support, including assistance with newly assigned job tasks, workplace routines, natural support, and changes in employment expectations.
• Builds relationships with local businesses to create customized and integrated job opportunities.
• Connects qualified candidates with compatible employers and assists with application and interview process.
• Communicates with the supervisor, employment team, supports coordinator, and other team members regarding progress toward employment goals and outcomes, consistent with confidentiality requirements.
• Assists with job shadowing and community‑based assessments that reflect the person’s interests, preferences, strengths, and support needs.
• Assists with completion of evaluative reports for OVR and other community employment partners using objective, respectful, and person‑centered language.
• Maintains standard of productivity levels as required by the program and supervisor.
• Participates in Individual Support Plan (ISP) meetings and related planning activities for assigned people receiving services, as appropriate.
• Completes all required service documentation on the day of service.
• Participates in regularly scheduled team meetings to enhance skills, share information, and review program goals, outcomes, and procedures.
• Completes required job‑related training hours according to the Office of Departmental Programs (ODP) requirements.
• Performs other duties as assigned.

Qualifications

• High school diploma or equivalent with one (1) year of related experience.
• Completion of some college coursework, vocational training, or an associate degree preferred.
• Demonstrated knowledge and understanding of the needs of individuals with disabilities working in community‑based settings.
• Ability to provide one‑on‑one training to individuals using a range of instructional techniques.
• Ability to understand and communicate the needs of the local business community and assess job performance effectively.
• Schedule flexibility is required to accommodate varying shifts, including evenings.
• Valid Pennsylvania driver's license and access to a properly insured vehicle for daily work use required.
• Prior experience in community‑based disability services, employment supports or advocacy is strongly preferred.
• Acceptable Motor Vehicle Reports results.
• Act 34 clearance and FBI background check, if applicable.
• APSE or ACRE Certification achieved within 60 days of hire.

Benefits

• Comprehensive benefits package for full‑time employees: Health, Dental and Vision Insurances.
• $1,200 cash payout option in lieu of Health Insurance coverage.
• Healthcare Flexible Spending Account.
• Dependent Care Flexible Spending Account.
• 16 to 26 Paid Days Off per year.
• Wellness Days (2 per year).
• Sick Time.
• 8 Paid Holidays.
• Short Term Disability.
• Long Term Disability.
• Life Insurance.
• Optional 401(k) with Employer match.
• Cash incentives: $1,000 Employee Referral bonus for successfully referring someone to full‑time employment.
• Work perks: Paid orientation and training, Free parking (select locations), Employee Activities, Rewards and Recognition Programs, Comprehensive Employee Assistance Program.