Jinya Reston Looking For Servers

Job Summary

Serve guests in a professional and positive manner, including but not limited to guest food and beverage orders, delivery of food and beverage, and ensuring exceptional dining experience. Utilize JINYA's steps of service, up-selling techniques, and proper menu knowledge to guide guests to daily specials, address dietary needs, and delight guests with the unique offering of ramen and tapas. Greet guests as they arrive, ensuring proper seating arrangements and reservations check-in or providing a proper wait-list time, if necessary. Engage with guests to ensure a great dining experience. Embrace the JINYA culture and participate in collective greetings such as "Irasshai" and "Arigato." Communicate clearly and professionally with guests and team members, both front and back of the house operations. Answer phone calls, take reservations, and assign guests to proper tables while maintaining consistent server rotation, when needed. Ensure cleanliness of service station, including any area visible to guests upon seating. Support team members in front of house operations, such as refilling beverages, organizing table arrangements, table maintenance, polishing pates or glasses, resetting tables, or other necessary items as requested or needed. Respond to minor guest complaints and alert management of any major or critical guests or service concerns. Know restaurant information, such as hours of operations, menu, allergies, table numbers, payment options, and any relevant information to the operations of the restaurant. Promote and execute JINYA's core values of Teamwork, Hospitality, Authenticity, Creativity, and Integrity. Complete projects and/or tasks as requested or required by manager(s) or supervisor(s).

Required Competencies

Minimum 2-3 years server experience, preferably in a high-volume atmosphere. Outstanding and professional verbal and written skills; with strong ability to multi-task. Positive attitude and ability to work well under pressure. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Willingness to follow instructions and ask questions for clarification, if needed. Understanding or experience in operating POS system or Host System (OpenTable or similar). Ability to lead by example, inspire, and motivate team spirit and effectively present information in one-on-one settings and/or small group situations. Dependability and reliability. Self-motivation and self-initiative to ensure restaurant is clean and presentable to guests. Experience working in a multi-cultural environment. Ability and willingness to work flexible hours, including weekends and holidays. Ability and willingness to work in a standing position for long periods of time. Able to safely lift and easily maneuver through restaurant with limited space.

Required Education

Be able to write and speak English. Must have appropriate city, state, and federal certifications according to location of restaurant, including alcohol and food handling certificates.

Work Environment

This job operates in a fun yet professional restaurant environment. This role routinely moves inside and outside of the kitchen and operates tools such as trays, glassware, placing, and other restaurant equipment. Servers will occasionally ascend/descend ladders to reach overhead items, if needed. Servers will frequently communicate with staff, guests, and other team members; must be able to exchange accurate and factual information in all cases.

Physical Demands

The physical demands described here are representative of those that must be met by our team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member is regularly required to talk and hear. The team member is required to frequently stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. Team member must be able to distinguish between sweet, savory, and other food flavors. Team member will work in an indoor and outdoor environment, which might be hot, humid, and wet. Be able to reach, bend, and frequently lift/move up to 50 pounds. Be able to work in a standing position for long periods of time.

About the Role

Harvest Eats is a rapidly expanding restaurant company with JINYA Ramen Bar restaurants with multiple locations nationwide. We are actively seeking dynamic team members who are eager to be part of a vibrant organization and a supportive team dedicated to guest satisfaction. Harvest Eats is centered around empowering our Team Members to prioritize guest experiences, so we are committed to finding individuals who align with our culture—driven, service-oriented, hospitable, fun, smart, and positive-minded. Whether you're contributing in one of our restaurants or as part of our Restaurant Support Staff, hospitality is at the core of our values. Thus, at Harvest Eats, we firmly believe that our Team Members are the foundation of our business. We are committed to finding and supporting individuals who prioritize guest satisfaction, demonstrate drive, care for others, and deliver exceptional service with a genuine smile. In return, we offer a fun and rewarding work environment, competitive wages, insurance and vacation benefits for full-time employees, 401K for Managers, bonus programs, and generous employee discounts. Join us and become an integral part of a growing and successful team at Harvest Eats.