Jewelry Washer

Support Product Services by cleaning, inspecting, and preparing Tiffany & Co. merchandise using industrial wash lines, ultrasonic, steam, and specialty equipment. Ensure items meet Tiffany’s quality standards before advancing through servicing or fulfillment.

Responsibilities

• Clean and process Tiffany & Co. merchandise utilizing wash line systems, ultrasonic cleaning units, steam equipment, and other approved cleaning technologies.
• Ensure merchandise is processed efficiently while maintaining Tiffany & Co.’s standards for quality, presentation, and craftsmanship.
• Inspect merchandise throughout the cleaning process to identify defects, residue, damage, or servicing concerns prior to release to the next production stage.
• Maintain departmental productivity standards while accurately processing assigned workload and supporting production turnaround goals.
• Track production activity and complete required documentation to support operational reporting and workflow visibility.
• Partner with Polishers, Hand Engravers, Stock Repair, and other Product Services teams to support daily production requirements and workflow priorities.
• Provide logistical and administrative support that ensures merchandise moves efficiently throughout the servicing process.
• Adapt to changing business priorities by providing operational support across Product Services and Distribution functions as needed.
• Maintain organized workstations and staging areas that promote efficient production flow and inventory control.
• Operate, monitor, and maintain wash line, ultrasonic, steam, and related cleaning equipment to ensure consistent operational performance.
• Partner with Facilities and department leadership to report equipment concerns, coordinate preventative maintenance, and support equipment reliability.
• Monitor cleaning supplies and consumables while communicating replenishment needs to leadership.
• Contribute to continuous improvement initiatives that enhance productivity, quality, equipment performance, and operational efficiency.
• Perform quality inspections to verify merchandise cleanliness and readiness for subsequent servicing operations.
• Escalate quality concerns, damaged merchandise, or processing discrepancies to department leadership.
• Maintain accurate production records while ensuring compliance with departmental procedures and operational standards.
• Maintain a safe, clean, and organized work environment by consistently following all Tiffany & Co. safety policies and operational procedures.
• Properly utilize personal protective equipment (PPE) and safely operate all cleaning equipment.
• Promptly report safety concerns, equipment malfunctions, or operational issues to department leadership.
• Support a collaborative work environment that promotes operational excellence, accountability, and teamwork.

Requirements

• High School Diploma or equivalent required.
• One to two years of experience in a technical, manufacturing, production, or servicing environment.
• Strong attention to detail with a commitment to quality and craftsmanship.
• Excellent organizational and time management skills.
• Ability to communicate effectively and collaborate within a team-oriented environment.
• Ability to follow detailed procedures, learn new processes, and adapt to changing business priorities.
• Demonstrated ability to multitask while maintaining accuracy in a fast-paced production environment.
• Ability to work independently with minimal supervision while supporting cross-functional operations.
• Flexibility to work overtime, evenings, weekends, and peak business periods as operational needs require.
• Ability to routinely lift up to 35 pounds and occasionally lift up to 50 pounds.
• Commitment to following all Tiffany & Co. safety, security, and operational procedures.

Preferred Qualifications

• Experience operating industrial wash line, ultrasonic, steam, or similar cleaning equipment.
• Working knowledge of PKMS or other warehouse and production management systems.
• Experience supporting luxury manufacturing, jewelry servicing, or technical production operations.
• Familiarity with Product Services, Distribution, or Stock Repair workflows.
• Demonstrated commitment to operational excellence and exceptional client service.

Pay

The hiring range for this position is $19 - $26/hr, dependent upon candidates’ relevant skills and experience.