Jewelry Stylist - PT

About the job

Ana Luisa is looking for a results-driven and self-motivated Stylist to join the retail team. The Stylist assumes a pivotal role in our team's success. Their primary focus will be on delivering exceptional customer service, surpassing sales objectives, and authentically narrating our brand story.

What you’ll be responsible for:

• Sales Achievement:
  • Develop and maintain a deep understanding of the Ana Luisa brand and product offerings to assist customers in making informed purchase decisions.
  • Achieve individual and team-based sales goals through a customer-centric approach, in-depth product knowledge, and genuine selling techniques.
  • Maintain Key Performance Indicator (KPI) goals such as Average Order Value, Units Per Transaction, Conversion %, and revenue to target.
  • Utilize company tools, incentives, and strategies to support the achievement of store-wide sales targets.
• Customer Experience:
  • Forge lasting relationships with customers by establishing genuine connections and delivering a personalized shopping experience.
  • Collaborate with the store team to build a strong clientele list, fostering brand loyalty and encouraging repeat customers.
  • Participate in store events and corporate-led initiatives to enhance brand awareness and community involvement.
  • Welcome customers into the store, creating a positive and inviting atmosphere.
  • Assist customers in styling jewelry, making recommendations that complement their individual style and lifestyle.
  • Work closely with store leadership to gather and implement customer feedback to enhance the overall shopping experience.
  • Resolve customer needs promptly and effectively to ensure high levels of customer satisfaction.
• Operational Excellence & Visual Merchandising:
  • Accurately process customer transactions, ensuring a seamless experience in an OMNI channel setting.
  • Handle returns, exchanges, and warranties efficiently and in accordance with company policies.
  • Maintain visual standards by executing brand, product, and marketing initiatives.
  • Ensure the sales floor remains pristine and organized, with display jewelry presented attractively.
  • Collaborate with leadership on store operational matters.
  • Participate in regular inventory counts, contributing to maintaining high inventory accuracy.
  • Affirm all front and back-of-house procedures adhere to company policies and procedures.
  • Assist in processing shipments, including visual merchandising placement and replenishment to ensure product availability.

What you’ll bring:

• A High School Diploma or equivalent preferred.
• 1+ years of retail management experience; jewelry experience preferred.
• A strong customer-centric mindset.
• Strong communication skills.
• Works well in a high-performance team environment.
• Ability to work nights, weekends, and holidays.
• Open availability required on Fri/Sat/Sun and two 4-hour shifts Mon-Thurs.

What you’ll love about us:

• Team Lunches.
• Sick leave.
• Brand perks: Employee discount; Welcome gift card.
• $18-$21 an hour.
• Bonus eligibility.

Compensation:

In accordance with New York salary transparency guidelines, the expected salary range for this position is $18.00-$21.00 hourly. Final compensation is based on experience, skills, and qualifications.

EEOC:

Ana Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status.