Jewelry Sales Specialist, Concord Mills

About the Role

Join REEDS Jewelers as a Jewelry Sales Professional and deliver an exceptional luxury retail experience. In this role, you'll build lasting client relationships, drive sales, and represent REEDS' long-standing commitment to quality, service, and integrity. With nearly 80 years of heritage and a forward-thinking approach, REEDS offers a dynamic environment where you can build a rewarding career in luxury sales.

Responsibilities

• Provide exceptional service at every step of the customer journey.
• Create personalized shopping experiences and build lasting client relationships.
• Educate clients on product offerings and brand story.
• Maintain a polished, welcoming, and engaging presence on the sales floor.
• Achieve and exceed personal and team sales goals.
• Stay informed on product knowledge, promotions, and visual standards.
• Drive repeat business through clienteling and follow-up strategies.
• Support store events and promotional activities.
• Assist with merchandising and maintaining visual standards.
• Operate POS systems accurately and efficiently.
• Uphold operational standards for the store and lead with pride.
• Follow store policies and security procedures.

Our Values

• Integrity - Do what's right, always.
• Performance Excellence - Drive results, embrace growth.
• Stewardship - Build trust with every action.
• Professionalism - Lead with confidence and consistency.
• Entrepreneurial Spirit - Think big, act boldly.
• Team Orientation - Collaborate and uplift others.
• Passion - Love what you do and have fun doing it.

Requirements

• Enthusiasm for the brand and a sales-focused mindset.
• Excellent communication and interpersonal skills.
• Comfort working in a fast-paced and team-driven environment.
• Availability to work a flexible schedule including weekends, holidays, and evenings.
• High School Diploma or Equivalent.
• Legal authorization to work in the U.S.
• Ability to stand for long periods of time and lift up to 30 lbs.

Preferred Qualifications: Jewelry product knowledge or GIA coursework. Retail or hospitality experience, preferably in jewelry or luxury sales.

Benefits

• Comprehensive compensation program.
• Merchandise discounts.
• 401(k) plan.
• Paid time off for both full-time and part-time positions.

Full-time team members are also eligible for our benefits program including health, dental, life, and long-term disability insurance.