Jewelry Associate

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our retail stores—TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx—you’ll find abundant opportunities to learn, thrive, and make an impact.

About the Role

Responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying our REACH (Remember Everyone Affects Customer Happiness) philosophy, and maintaining a clean and organized store environment. Cross-trained in multiple areas of the store to support business needs.

Responsibilities

• Customer Experience
  • Role models REACH principles with customers
  • Supports a positive store culture and embodies all aspects of a Green Culture Pulse
  • Promotes TJX Rewards credit and loyalty programs
  • Supports and responds to Front End coverage as well as Dressing Room and Jewelry needs
• Human Resources
  • Upholds a culture of honesty, integrity, and respect
  • Communicates accurately and effectively with management and Associates
  • Accepts recognition and constructive feedback
  • Adheres to labor laws and Associate meal and break period policies
• Store Operations
  • Maintains organizational, cleanliness, and recovery standards for sales floor and participates in maintenance/cleanliness of entire store (e.g., Single Queue, Associate Lounge)
  • Maintains floor care cleanliness standards including maintenance and operation of the scrubber and buffer
  • Processes and preps merchandise for sales floor following Door to Floor and Working Smart principles
  • Adheres to Front End policy and procedures including ringing sequence and operational controls (RIL, Voids, Refunds, etc.)
  • Balances register draws and/or cash office as required
  • Ensures ‘go backs’ are properly tagged/hung and promptly returned to the sales floor
• Merchandising
  • Maintains and upholds merchandising philosophy
  • Adheres and upholds merchandise and signage standards
  • Partners with Merchandise Coordinator to create and maintain compelling features, flexing the sales floor as needed
  • Ensures merchandise is properly tagged, hung, secured, and coded
  • Initiates and participates in store recovery as needed
• Loss Prevention & Safety
  • Supports and participates in store shrink reduction goals and programs
  • Adheres to operational and loss prevention controls according to company guidelines and policies
  • Identifies and communicates alert signals and potential safety issues immediately to management/loss prevention to ensure a safe environment
  • Does not engage in pursuit or apprehension of shoplifters
• Other duties as assigned

Benefits

• Associate discount
• Employee Assistance Program (EAP)
• Smoking cessation support
• Bereavement leave
• 401(k) Associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union membership
• Referral bonuses

Those who meet service or hours requirements are also eligible for:

• 401(k) match
• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Health care Flexible Spending Account (FSA)
• Life insurance
• Short- and long-term disability
• Paid parental leave
• Paid holidays, vacation, and sick time
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

Pay

This position has a starting pay range of $14.50 to $15.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.