Jeweler II

About the role

Reporting to the Senior Manager of the Workshop and based in New York City, you will contribute to preserving the Maison's heritage of the finest jewelry creations. As a bench jeweler, you will be responsible for completing after‑sales alterations, adjustments, and repairs in accordance with Van Cleef & Arpels quality, technical and aesthetics standards.

Responsibilities

• Ensure excellence in after‑sales service, restoring component functionality and completing repairs in alignment with Maison standards.
• Deliver precise after‑sales alterations and adjustments, including ring sizing, chain sizing, and laser engravings.
• Demonstrate technical craftsmanship, performing soldering through traditional torch and laser welding techniques.
• Apply knowledge of standard jewelry manufacturing methods and mechanisms.
• Execute work across 18k gold and platinum creations.
• Safeguard and manage precious metals responsibly, utilizing the Workshop Time Management System.
• Contribute to Workshop performance, supporting productivity, quality, and delivery objectives.
• Maintain assigned and shared equipment, ensuring operational readiness.
• Uphold Health & Safety standards within the Workshop environment.
• Strengthen Maison expertise, developing fluency in Van Cleef & Arpels collections, materials, and repair techniques.

Requirements

• 3–5 years proven experience in jewelry repair and alterations, including traditional torch soldering and laser welding.
• Ability to work under a microscope with precious metals.
• Comfortable navigating basic computer systems, including the Microsoft Office suite.
• Effective time management to meet delivery timelines and adapt to shifting Workshop priorities.
• Strong interpersonal communication skills and ability to work cohesively within a team.
• Valid work authorization for employment in the USA.

Qualifications

• Experience with laser engraving is an asset.
• Fluency in French is a plus.

Benefits

• Medical, dental, and vision programs.
• Health savings and flexible spending accounts.
• Life insurance and disability benefits.
• 401(k) plan with employer match.
• Paid time off and wellness reimbursement benefit.
• Employee assistance program.
• Volunteer days off to support community initiatives.

Pay

Hourly pay range: $40.90 – $43.30 per hour; bonus eligible. Salary will be negotiated based on skills and prior work experience.