JET CHARTER SALES BROKER

About the role

We are seeking to hire a highly motivated Director of Charter Sales for our Lakewood, NJ location.

Responsibilities

• Lead team of Charter Brokers and OPS Division
• Generate personal charter sales according to set targets
• Develop & grow personal client book of business and expand conversion rate for bookings to grow the business
• Provide fast & effective service and ensure seven‑star service for clients
• Respond to client enquiries and requests
• Work with Director of Sales/Revenue and team members to build and achieve department goals and performance targets
• Pro‑actively target your list through outbound sales calls, emails, and client visits
• Demonstrate expert understanding of the aircraft and chartering process
• Determine the specific needs of each customer, generate pricing on appropriate aircraft, and tailor a bespoke experience for each flight
• Manage trips from initial charter request to post‑flight follow‑up
• Obtain and generate quotes based on unique customer preferences
• Communicate and build strong relationships with customers, pilots, vendors, and other brokers
• Flight following and logistical coordination; coordinate trips with relevant authorities (operators, customs, FBOs, etc.)
• Ability to work and problem solve

Requirements

• Associate’s or bachelor’s degree (preferred)
• Minimum 5‑7 years of experience as a charter broker
• Previous experience of Part 135 operations (preferred)
• Knowledge of Avinode and Flyeasy platforms (preferred)

Skills

• Excellent verbal and written communication skills
• Understanding of aircraft, their range, capability, and crewing
• Strong sense of self‑confidence with the ability to negotiate and close
• A desire to dig into the position and commitment to building lasting relationships with your team, members, and operator partners
• Ability to work independently as well as build effective working relationships with cross‑functional teams
• Ability to anticipate needs, innovate, and flourish in a fast‑paced environment
• Ability to maintain a high level of confidentiality of all client and customer information

Culture

We do whatever it takes. For our members, partners, and, most importantly, our fellow employees. It is important to keep sight of not only what we are trying to achieve, but also how we would like to achieve it. We commit to maintaining a culture of safety, service, and integrity, each of which we believe will result from living by the following core values: love what you do; keep calm and press on; deliver on commitments; serve as though you’re helping a friend.