JD Store Management - North Star Mall, San Antonio, TX

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service.

Why Join Us?

• Competitive pay and comprehensive benefits package including health benefits, retirement plans, and employee discounts.
• Career growth opportunities and professional development within our growing company.
• Dynamic, fast-paced, and rewarding work environment.
• Strong commitment to Diversity, Equity, and Inclusion initiatives.

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

Requirements

• Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Passion for delivering outstanding customer service and creating memorable shopping experiences.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Willingness to work flexible hours, including weekends and holidays, as needed.
• Proficiency in retail management software and basic computer applications.
• High School Diploma or GED equivalent; 2+ years’ experience in retail leadership strongly preferred; or equivalent combination of education and experience.
• Must be at least 18 years or older.

Schedule

• Assistant Store Manager:
  • Open availability, including mornings, days, and nights for store opening and closing.
  • Minimum standard work week of 5 days.
  • Average standard work week of 44 hours; increased during peak sales periods (e.g., Holiday, Back-to-School).
• Supervisor:
  • Availability during the hours necessary to open and close the store, including mornings, days, and nights.
  • Minimum of 5 days of availability per week.
  • Minimum standard of a 30-hour work week.
• All management positions require availability on weekends and holidays.
• Punctuality and regular attendance consistent with company policies are required.

Physical Demands

• Prolonged standing approximately five to 14 hours per day.
• During peak sale periods (e.g., Holiday, Back-to-School), may work for long periods throughout a one to 12-hour day.
• Requires stooping, kneeling, reaching, and pulling to place or stock merchandise.
• May be required to climb ladders or ascend/descend stairs to stock or acquire merchandise.
• Required to lift items weighing 5–25 lbs regularly; in certain circumstances, weights may be higher.
• Must have good vision, including color differentiation.
• Work environment is a moderately noisy retail setting.

Must have reliable transportation, speak English clearly, and be able to read, write, and perform business-related mathematics. May require the ability to relocate within the company's network based on operational needs and career growth.