JD Store Management - Junction Boulevard, Queens, NY

About the role

As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

Requirements

• Open availability, including availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
• Minimum standard work week of 5 days.
• Average standard work week of 44 hours but increased during peak sales periods (e.g. Holiday, Back-to‑School).
• For Supervisor: minimum of 5 days of availability; minimum standard of a 30 hour work week.
• All Management Availability on weekends and holidays.
• Punctuality and regular attendance consistent with company policies.
• Must have reliable transportation.
• Must speak English clearly to converse with customers and effectively supervise staff.
• Must be able to read and write English and perform business‑related mathematics to carry out normal business and understand corporate sales reports.
• May require the ability to move to different locations within the company's network based on operational needs and career growth.
• Physical Demands: Requires prolonged standing approximately five to 14 hours per day; during peak sale periods, will work for long periods throughout a one to 12 hour day; requires stooping and kneeling to place merchandise on customer’s feet as well as reaching and pulling to obtain or stock merchandise on storage racks; may be required to climb ladder or ascend/descend stairs to stock and/or acquire merchandise for sale; required to lift items weighing 5 – 25 lbs regularly (higher weights possible); must have good vision, including color differentiation; work environment is a moderately noisy retail setting.
• Must be at least 18 years or older.

Qualifications

• Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer‑Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical Skills: Ability to analyze sales data, manage budgets, and