JAPANESE BILINGUAL PRODUCT APPLICATION ENGINEER

About Us

Smalley is the global manufacturing leader of precision metal formed products – known for our Spirolox® retaining rings and Crest-to-Crest® wave springs. Our success is propelled by our inventive spirit, devoted team members, extensive engineering proficiency, and technical ability, cultivated by over 100 years of manufacturing excellence. We supply to industries including aerospace, automotive, medical, energy, robotics, and industrial machinery – supporting over 70% of the Fortune 500 global manufacturers. We are proud of our commitment to delivering innovative, high-quality products, relentless pursuit of improvement, and unwavering dedication to providing excellent service to our valued customers.

Why Smalley?

At Smalley, we take pride in cultivating an inclusive work environment that values creativity, collaboration, and diversity. We believe in our associates' unique perspectives that they bring to every challenge, which is why we empower you to push the boundaries of what is possible. We are committed to nurturing an enjoyable work atmosphere demonstrated through activities such as Spirit Days, Cancer Awareness events, Health and Wellness activities, and fun sports opportunities to play in basketball, bags, and ping-pong tournaments!

Responsibilities

• Evaluate customer requests to determine if items are of Smalley manufacture.
• Demonstrate understanding of retaining ring and wave-spring concepts and design applications required for product design.
• Provide phone support to customers.
• Investigate customer application design requirements to verify/provide optimal product recommendations and work with manufacturing to determine effective processes, including lead time, tooling, packaging, etc.
• Provide a detailed outline of customer requirements and sign-offs (initial for approval) for most designs.
• Demonstrate ability to interpret customer-specific specifications, such as quality specifications, materials, finishes, etc.
• Provide input on cost optimization and analyze lead time requirements.
• Contact customers and provide quotation information and/or determine action on quotation, when applicable.
• Explain design concepts for Drafting and Manufacturing to help with tolerance, part drawing, part layout, and design-specific notation.
• Investigate, analyze, recommend, and authorize design changes for Smalley products.
• Perform cycle testing and installation testing and recommend possible alternatives.
• Attend trade shows to assist Marketing and Sales with customer interactions.

Qualifications

• Ability to speak, read, and write Japanese fluently.
• Completed Bachelor of Science (B.S.) in Engineering from an accredited four-year institution.
• Proficient understanding of mechanical applications.
• Strong communication and collaboration skills with both internal and external stakeholders.
• Capable of thriving in a fast-paced work environment.
• Skilled in managing multiple projects simultaneously.

Benefits

• Medical, Dental, Vision
• 401k match
• Life insurance
• Tuition Reimbursement
• Paid Time Off (PTO)
• Opportunities for career advancement and professional growth
• Ongoing learning and training and development opportunities
• Company and department-led team-building activities and events
• Parental leave
• Employee assistance program
• Paid holidays

Pay

A reasonable estimate of the base salary range for this role is $75,000 to $95,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. This role is bonus and/or incentive eligible.