Janitorial Zone Manager

About the role

Zone Manager Kellermeyer Bergensons Services (KBS) has an immediate full‑time opportunity to join our operations team. If you enjoy working in a fast‑paced, ever‑changing environment, like problem solving, and creating a safe workplace, this role is for you. You will be delivering one of the following services for your designated zone area customers: building janitorial, maintenance services, exterior landscaping delivery, or restaurant and restaurant equipment cleaning.

Schedule

The work schedule is a regular workday schedule with the occasional overnight travel (pending your territory).

Responsibilities

• Manages the customer and vendor relationship for assigned accounts within zone.
• Perform monthly/quarterly visits with customer district and regional management to ensure customer satisfaction and relationship.
• Visit accounts as prescribed in portfolio and review and/or complete audits and submit.
• Ensure buildings are properly supplied and equipped, while maintaining response to service calls, emails, or queries within 2 hours.
• Create and maintain delivery plans, as well as source and schedule vendors.
• Submit project dates to the head office by date required.
• Provide backup crew work in emergency situations.

Requirements

• 3 years of management experience with 3‑years in a janitorial or building maintenance/service industry, or exterior services, or restaurant industry, preferred.
• Maintain ongoing knowledge of all compliance standards (OSHA, State/Federal, and KBS).
• Experience in maintaining or supporting staffing levels in support of defined budgets, crews, and customer relations.
• Ability to analyze area profit and loss (P&L) statements to ensure expenses are within budget.
• Ability to understand project management and related project planning, while communicating any changes and progress.
• Ability to develop and maintain professional relationships with each client and ensure the best service levels in accordance with the contract.
• Ability to manage staff employment cycle: hire, train, manage performance including disciplinary actions and terminations.
• Background check and drug test required.

Benefits

• Medical, dental, vision, prescription drugs, and more!
• Paid Time Off
• Paid Holidays
• Life Insurance
• Short Term Disability – Employer paid
• Long Term Disability
• Supplemental Health Insurance (e.g., Accident)
• 401k plan with a match or Non‑qualified Deferred Compensation Plan
• Pet Insurance
• PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics