Janitorial Zone Manager
KBS - Kellermeyer Bergensons Services, LLC · Suffolk, VA · 2 mo ago
ManagementFull-time
About the Role
Kellermeyer Bergensons Services (KBS) has an immediate full-time opportunity to join our operations team as a Zone Manager. If you enjoy working in a fast-paced environment that is ever-changing, like problem solving, and creating a safe workplace, then this is the job for you!
You will be delivering one of the following services for your designated zone area customers: building janitorial, maintenance services, exterior landscaping delivery, or restaurant and restaurant equipment cleaning. The work schedule is a regular workday schedule with the occasional overnight travel (pending your territory).
Responsibilities
- Manages the customer and vendor relationship for assigned accounts within zone
- Perform monthly/quarterly visits with customer district and regional management to ensure customer satisfaction and relationship
- Visit accounts as prescribed in portfolio and review and/or complete audits and submit
- Ensure buildings are properly supplied and equipped, while maintaining response to service calls, emails, or queries within 2 hours
- Create and maintain delivery plans, as well as source and schedule vendors
- Submit project dates to the head office by date required
- Provide backup crew work in emergency situations
Requirements
- 3 years of management experience with 3-years in a janitorial or building maintenance/service industry, or exterior services, or restaurant industry, preferred
- Maintain ongoing knowledge of all compliance standards (OSHA, State/Federal, and KBS)
- Experience in maintaining or supporting staffing levels in support of defined budgets, crews, and customer relations
- Ability to analyze area profit and loss (P&L) statements to ensure expenses are within budget
- Ability to understand project management and related project planning, while communicating any changes and progress
- Ability to develop and maintain professional relationships with each client and ensure the best service levels in accordance with the contract
- Ability to manage staff employment cycle: Hire, train, manage performance including disciplinary actions and terminations
- Background Check and Drug Test Required
Benefits
- Medical, dental, vision, prescription drugs, and more
- Paid Time Off
- Paid Holidays
- Life Insurance
- Short Term Disability – Employer paid
- Long Term Disability
- Supplemental Health Insurance (e.g., Accident)
- 401k plan with a match or Non-qualified Deferred Compensation Plan
- Pet Insurance
- PerkSpot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics