Janitorial Supervisor
Velociti Services · Phoenix, AZ · 2 mo ago
OTHR$20/hrFull-time
About the Role
Lead a team of 30+ cleaners to ensure all work areas meet Velociti Services and client standards. Supervise performance, address client requests, and maintain high-quality cleaning services.
Responsibilities
- Supervise cleaning staff, focusing on performance, cleanliness standards, and on-duty behavior
- Ensure best-in-class cleaning service across all areas of the worksite/building
- Review and manage work schedules
- Track inventory, order cleaning supplies/materials, and monitor equipment
- Oversee all cleaning activities and enforce Health and Safety policies
- Resolve staff disputes quickly and professionally
- Train new employees and fill in for general cleaning as needed
- Communicate with management and resolve complaints/conflicts
- Discipline and reward employees as appropriate
- Maintain strong customer relationships and conduct worksite inspections
- Perform other duties as assigned or requested
Requirements
- 2+ years of cleaning supervisor experience
- Ability to pass county badging/background check
- Bilingual (Spanish/English) required
- High School Graduate or higher preferred
- Valid driver’s license and clean MVR required
Qualifications
- Team player with a positive attitude and ability to maintain/restore team morale
- Previous experience in a cleaning environment
- Proven experience managing a team
- Ability to implement and adhere to standards and procedures
- Strong communication skills (speaking, writing, listening)
- Excellent interpersonal and organizational skills
- Ability to stand, sit, and walk for extended periods
- Professionalism in handling negative feedback
- Strong task prioritization and delegation skills
- Integrity, professionalism, and confidentiality
- Attention to detail and passion for customer service
- Accountability, dependability, and commitment to company values
- Strong time management and ability to multitask
- Kindness and concern for others
Physical Requirements
- Lift boxes/packages up to 60 pounds
- Lift, bend, squat, and stretch to move shipments
- Climb small to medium flights of stairs multiple times daily
- Stand for extended periods
Pay
$20 per hour
Schedule
Monday–Friday, 5:00 pm–1:30 am
Benefits
Comprehensive benefits package for full-time team members (30+ hours per week):
- Company-Provided Benefits:
- Basic Life Insurance and Accidental Death & Dismemberment (AD&D)
- Short-Term Disability Insurance
- Voluntary Benefits:
- Medical and Dental Insurance
- Additional Life and AD&D Insurance
- Supplemental Short-Term Disability Insurance
- Long-Term Disability Insurance
- Hospital Indemnity, Accident, and Critical Illness Insurance
- Retirement:
- 401(k) Retirement Plan available for all team members