Janitorial Supervisor

Pritchard Industries is a leading provider of integrated facility services, delivering consistent, high‑quality outcomes through disciplined execution and outstanding people. The Supervisor – Janitorial Operations is a frontline leadership role responsible for daily service execution, workforce management, safety compliance, reporting discipline, and customer experience at assigned sites.

Key Responsibilities

• Workforce Supervision & Staffing
  • Supervise and coordinate daily work assignments and schedules for janitorial staff.
  • Ensure time and attendance policies are strictly followed; review, validate, and submit daily/weekly timesheets accurately and on time.
  • Assist with recruiting, interviewing, hiring, onboarding, and training of new and replacement staff.
  • Provide ongoing coaching, performance feedback, and corrective action as needed.
  • Ensure adequate staffing coverage for routine operations, periodic work, absences, and special services.
• Training & Playbook Compliance
  • Train staff on proper cleaning methods, equipment use, chemical handling, and customer expectations.
  • Ensure full compliance with the Pritchard Operating Playbook, emphasizing workplace safety and OSHA standards, PPE usage and chemical safety (SDS compliance), and quality standards and inspection readiness.
  • Reinforce standard work and escalate deviations immediately.
• Safety & Quality Assurance
  • Conduct daily site inspections and routine quality audits to ensure service standards are met.
  • Perform and document safety inspections, identifying, correcting, and reporting hazards.
  • Monitor employee adherence to safety protocols, PPE usage, and safe work practices.
  • Report incidents, near misses, injuries, and building deficiencies promptly per established procedures.
• Inventory, Materials & Equipment Management
  • Maintain accurate inventory of supplies, materials, and equipment at assigned locations.
  • Track inventory levels, anticipate needs, and submit orders in accordance with approved processes.
  • Identify and escalate ordering issues, shortages, or delays that may impact service delivery.
  • Ensure equipment is properly maintained, stored, and used safely.
• Reporting & Communication Cadence
  • Complete daily operational reporting, including safety incidents or concerns, staffing status and coverage gaps, inspection results and quality issues, inventory levels and ordering challenges, and customer feedback or service issues.
  • Prepare and submit a weekly roll‑up report summarizing safety performance, staffing and attendance trends, inspection scores and quality outcomes, materials and inventory status, and open issues, risks, and corrective actions.
• Customer Experience & Professional Standards
  • Ensure the customer experience is world‑class and consistently reflective of the Pritchard brand.
  • Respond promptly and professionally to customer requests, concerns, and special service needs.
  • Conduct periodic walk‑throughs with customers when appropriate and communicate outcomes to management.
  • Maintain a professional presence and reinforce high standards of conduct, appearance, and service.

Qualifications & Experience

• Prior supervisory experience in janitorial or facility services operations required.
• Strong working knowledge of cleaning processes, safety standards, and workforce management.
• Experience with timekeeping systems, inspections, and operational reporting preferred.
• Ability to lead frontline teams with clarity, accountability, and consistency.
• Strong organizational skills with attention to detail and follow‑through.
• Effective written and verbal communication skills.

Physical & Work Requirements

• Ability to walk job sites, perform inspections, and lift/move supplies as required.
• Flexibility to work varied shifts, including nights, weekends, or holidays as needed.

Benefits

• Competitive salary (commensurate with experience)
• Paid holidays and vacation time
• Health benefits package
• Ancillary benefits including life insurance, long‑term disability, FSA, and dependent care
• 401(k) with company participation
• Opportunities for career growth and advancement

Pritchard Industries participates in E‑Verify.