Janitorial Supervisor

As a Janitorial Supervisor at Lincoln Property Company, you will direct and manage day-to-day janitorial operations for assigned facilities and campus buildings. This role provides leadership to a team of janitorial employees and is accountable for staffing, workforce deployment, employee performance, service quality, customer satisfaction, and operational execution.

Responsibilities

• Direct and manage daily janitorial operations across assigned buildings and facility areas.
• Direct the work of assigned janitorial employees and establish priorities to ensure operational and contractual requirements are achieved.
• Plan staffing levels, develop work schedules, allocate labor resources, and adjust staffing assignments based on business needs.
• Supervise, coach, develop, and evaluate employee performance to drive operational effectiveness and service excellence.
• Conduct performance evaluations and administer corrective action in accordance with company policies.
• Participate in employee selection decisions and provide recommendations regarding hiring, promotion, discipline, transfer, and termination decisions.
• Ensure assigned employees are properly trained and equipped to perform their responsibilities safely and effectively.
• Conduct routine facility inspections, operational audits, and quality assurance reviews to verify compliance with service standards and contractual requirements.
• Ensure compliance with company policies, client expectations, safety requirements, and regulatory standards.
• Respond to and resolve operational, employee, and customer service issues affecting assigned facilities.
• Monitor labor utilization, productivity, attendance, and workforce performance to ensure operational objectives are achieved.
• Monitor inventory requirements and coordinate procurement activities for supplies, equipment, and operational materials.
• Oversee the proper use, maintenance, and replacement planning of janitorial equipment and supplies.
• Maintain operational records, staffing documentation, inspection reports, and performance metrics.
• Coordinate activities with facility management, maintenance teams, vendors, contractors, and client representatives.
• Lead operational support efforts related to special projects, events, facility incidents, weather events, and emergency response activities.
• Promote a culture of safety, accountability, employee development, teamwork, and customer service excellence.
• Drive strong operational results through workforce leadership, employee accountability, coaching, and performance management.
• Provide operational support and perform custodial activities on an occasional basis as necessary to maintain service continuity during staffing shortages, emergencies, or other unusual circumstances.
• Perform other duties and responsibilities as assigned.

Requirements

• High school diploma or GED required; Associate's degree preferred.
• Three (3) to five (5) years of janitorial, custodial, housekeeping, facilities, or related experience.
• Two (2) or more years of supervisory, team leadership, or workforce management experience preferred.
• Experience directing the work of multiple employees in a service, facilities, janitorial, or operations environment.
• Demonstrated experience with employee performance management, coaching, staffing, and workforce leadership.
• Working knowledge of cleaning methods, quality standards, equipment, chemicals, safety regulations, and operational procedures.
• Experience scheduling staff, allocating labor resources, and monitoring operational performance.
• Proficiency with Microsoft Office applications and basic reporting systems.
• Strong organizational, communication, leadership, and interpersonal skills.
• Ability to effectively resolve operational issues, manage competing priorities, and exercise sound judgment.
• Demonstrated ability to lead, develop, and motivate employees while achieving operational objectives.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Physical Requirements

• Frequent walking throughout campus facilities and buildings to inspect work, coach employees, and respond to operational needs.
• Ability to occasionally lift up to 50 pounds and participate in cleaning activities when necessary.

Schedule

This position is 100% in-office and requires working during standard business hours. Remote work or telecommuting is not an option for this position.

About Lincoln Property Company

Lincoln Property Company (“Lincoln”) is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders, and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, sports and entertainment, and mixed-use properties, throughout the United States, the United Kingdom, and Europe.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Company-Paid Life insurance
• Company-Paid Long Term Disability
• Accidental Death & Dismemberment (AD&D) coverage
• 401(k) retirement savings plan, Traditional and Roth, with applicable eligibility requirements
• Flexible Time Off (FTO) or vacation benefits, depending on position classification
• Paid sick leave and other legally required leave programs
• Employee assistance and wellness programs where available
• Company-paid holidays
• Additional voluntary benefit offerings that may vary by location and position

Benefit eligibility, coverage levels, waiting periods, and plan provisions are governed by the applicable plan documents and Company policies and may be modified from time to time at the Company's discretion.