Janitorial Porter

About KBS

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

About the role

These are hourly, non-exempt positions. The Porter provides excellent cleaning services, often requiring interaction with customers and the ability to prioritize work based on daily customer needs. This role requires work in high-volume and heavy-traffic sites or as an onsite individual crew member, where successful daily customer interaction and fulfillment of related requests within the scope of site work is key.

• Works directly with the customer daily and maintains excellent customer relations while executing customer requests and meeting daily janitorial duties
• Has a broad knowledge of cleaning and janitorial processes
• Demonstrates excellent customer service skills
• Ability to lead and provide solutions to various problems
• Performs other responsibilities as directed by the manager

Responsibilities

• Provide excellent cleaning services in high-volume and heavy-traffic environments
• Maintain strong customer relations through daily interaction and fulfillment of requests
• Execute daily janitorial duties efficiently and effectively
• Prioritize tasks based on customer daily work needs

Requirements

• Ability to lift and move totes up to 49 pounds
• Frequent walking within and around the facility throughout the entire shift
• Ability to stand and walk for up to 10–12 hours
• Ability to carry out detailed or written instructions
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and safe handling sheets for chemicals (generally in English; may have in Spanish where state required)
• Ability to communicate effectively with internal and external customers

Workplace expectations

KBS utilizes the KBSPresence mobile timekeeping software for accurate recording of employee work hours, attendance management, completion of required training, and distribution of important employment-related information. All non-exempt employees are required to download and use the KBSPresence app on their personal mobile devices to clock in and out for their shifts and breaks. In accordance with applicable local laws, cell phone reimbursement is provided to support the use of personal devices for work-related tasks.

Benefits

• Affordable Limited Medical Insurance (Coterie) including virtual access to US board-certified physicians for consults, diagnosis, and prescriptions via interactive audio or video
• 401k enrollment and company matching program available after one year and 1,000 hours of service
• Quick Pay – voluntary benefit allowing hourly employees paid via direct deposit to access a portion of their pay prior to the upcoming scheduled payday
• Perkspot Discount Program offering discounts on travel, gyms, cell phones, restaurants, auto, apparel, and electronics

KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. We participate in the E-Verify program administered by the U.S. Department of Homeland Security.