Janitorial Porter
About KBS
Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.
Position Summary
The Porter provides excellent cleaning services, often requiring the need to interact with customers and prioritize work based on the customer's daily work needs. This role requires work to be completed in high volume and heavy traffic sites, or as an onsite individual crew member, where successful daily customer interaction and fulfillment of related requests, within the scope of site work, is key. The Porter works directly with the customer daily and maintains excellent customer relations while executing customer requests and meeting daily janitorial duties. The Porter has a broad knowledge of cleaning and janitorial processes.
Responsibilities
- Provide excellent cleaning services in high‑volume, heavy‑traffic sites or as an onsite individual crew member.
- Interact with customers daily, prioritize work based on customer needs, and fulfill related requests within the scope of site work.
- Maintain excellent customer relations while executing customer requests and meeting daily janitorial duties.
- Apply broad knowledge of cleaning and janitorial processes.
- Deliver excellent customer service.
- Lead and provide solutions to various problems.
- Perform other responsibilities as directed by manager.
Requirements
- Ability to lift and move totes up to 49 pounds.
- Walking in and around the facility with great frequency throughout the entire shift.
- Ability to stand and walk for up to 10–12 hours.
- Ability to carry out detailed written instructions.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and safe handling for chemicals sheets/documents (generally in English; may have in Spanish where state required).
- Ability to communicate effectively with internal and external customers.
- Required to download and use the KBSPresence mobile timekeeping app on a personal mobile device for clocking in/out, attendance management, training completion, and receipt of employment‑related information.
- Cell phone reimbursement provided in accordance with applicable local laws to support use of personal device for work‑related tasks.
Pay
Starting pay: $14.00 per hour.
Schedule
Day shift; hourly, non‑exempt position.
Benefits
- Affordable Limited Medical Insurance (Coterie) with virtual access to U.S. board‑certified physicians for consultation, diagnosis, and prescriptions via interactive audio or video.
- 401(k) enrollment and Company Matching program after one year and 1,000 hours.
- Quick Pay – voluntary benefit for hourly employees paid via direct deposit, allowing access to a portion of pay prior to the scheduled pay day.
- Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel, and electronics.
- Cell phone reimbursement (in accordance with applicable local laws) for use of personal device for work‑related tasks.