Janitorial Operations Supervisor - Evening Shift

Key Responsibilities

• Support and manage cleaning crews: Partner with the owners and teams of our cleaning companies, communicating client needs clearly and providing constructive feedback to help them succeed
• Nightly site visits: Drive to 5-8 different sites each night, ensuring work aligns with customized scopes of work and resolving any issues that arise
• Communication: Speak directly with the owners of cleaning companies and crews every evening, ensuring alignment on performance and expectations
• Inspection review: Work closely with daytime Facility Solutions Managers to review inspections and provide feedback to the night crews
• Problem-solving: Address client concerns and requests promptly, ensuring all issues are resolved within 24 hours
• Reporting: Submit detailed nightly reports using mobile software, including photos and key updates. Precision and timeliness are essential
• Develop relationships: Help strengthen and grow our network of trusted cleaning companies by nurturing relationships and identifying top performers

Requirements

• High school diploma required or equivalent experience in commercial janitorial services industry
• 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locationsBuilding, facilities, janitorial or similar industry experience a plus!
• Strong planning, organization skills, and attention to detail
• Excellent communication and interpersonal skills
• Must be innovative and strive for continuous process improvement
• CRM experience preferred
• Bilingual abilities in English and Spanish are a plus, as many of our cleaning company owners and crews primarily speak Spanish
• Strong leadership with the ability to balance feedback—motivating crews by recognizing their efforts while addressing areas for improvement
• Able to read and follow customized scopes of work and evaluate crew performance accordingly
• Must be comfortable using a smartphone for reports, taking photos, and communicating via mobile software
• A valid driver's license and reliable transportation to visit multiple job sites every evening

Physical Demands

• Constant sitting, bending, standing, and walking
• Ability to lift up to 25 pounds

Benefits

• Medical, dental, and vision insurance
• Ancillary benefits for added peace of mind (life insurance, disability, etc.)
• 401(k) matching
• Car allowance and phone allowance
• Ongoing training and development opportunities
• A supportive and collaborative team environment
• Paid time off (PTO)
• Opportunities to give back and make a positive impact in the Las Vegas community

About the Role

City Wide Facility Solutions is seeking a Janitorial Operations Supervisor for the Evening Shift. In this role, you'll be responsible for conducting nightly site visits, ensuring work meets the highest standards, and fostering relationships with the cleaning crews who deliver our services. You'll visit 5-8 job sites per night, making sure everything runs smoothly, resolving any issues, and helping develop our network of cleaning companies.

Why Join City Wide Facility Solutions?

We live by four key pillars: Growth, Trust, Excellence, and Drive. We thrive on these values by acting with urgency and purpose, always building lasting relationships. We don't chase quick wins—we're committed to doing things the right way. We win with integrity, period.

Company Overview

City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at www.gocitywide.com.

About Us

City Wide Facility Solutions is a thriving company with a 60+ year legacy of excellence in the building maintenance industry. With over 100 franchise locations across the US and Canada, we're the largest management company in our field, experiencing continuous growth and profitability. Our culture is built on a strong foundation of serving others with excellence and creating a positive ripple effect in the communities we serve. We believe in empowering our employees, fostering a collaborative environment, and rewarding hard work. Discover more about City Wide at lasvegas.gocitywide.com.

Equal Opportunity Employer

City Wide Facility Solutions is an Equal Opportunity Employer. We're committed to building a diverse and inclusive workforce where everyone feels valued and respected.