Janitorial Crew Lead

About the role

The Crew Lead performs site crew tasks and ensures they are fully executed. The role includes interacting with the client to provide professional and prompt customer service, providing direction and task coordination for the assigned crew, and ensuring crew members understand and follow all relevant policies. The Crew Lead collaborates with the crew to coordinate daily operations, resolve deficiencies promptly, and assists the Supervisor or Zone Manager with new hires, interviews, and training. The position also involves motivating the crew, offering support and clarity, and leading by example.

Responsibilities

• Perform site crew tasks and verify completion.
• Interact with clients to deliver professional, prompt service.
• Provide direction and coordinate tasks for assigned crew members.
• Ensure crew understand responsibilities under each policy and follow OSHA, safety, and forklift guidelines.
• Collaborate with crew to execute daily operations and resolve deficiencies in a timely manner.
• Assist the Supervisor or Zone Manager with new‑hire onboarding, interviews, and training.
• Supply crew members with the information and tools needed to perform their jobs effectively.
• Motivate crew members, provide regular support, and lead by example.
• Use the KBSPresence mobile timekeeping app for accurate recording of work hours, attendance, training completion, and distribution of employment‑related information; cell‑phone reimbursement is provided as required by local law.

Requirements

• Experience in janitorial operations and distribution‑center environment (strongly preferred).
• 1–3 years in a lead or supervisory role.
• Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, and chemical‑handling documents (generally in English; Spanish where required by state).
• Ability to follow OSHA requirements, safety guidelines, and forklift instructions.
• Customer‑service orientation with a friendly, positive demeanor and the ability to motivate team members and support customer requests promptly.

Benefits

• Affordable Limited Medical Insurance (Coterie) with virtual access to US board‑certified physicians for consultations, diagnoses, and prescriptions via audio or video.
• 401(k) enrollment with company matching after one year of service and 1,000 hours worked.
• Quick Pay – voluntary benefit allowing hourly employees to access a portion of their pay before the scheduled payday.
• Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto services, apparel, and electronics.

Pay

Starting Pay: $21.5 per hour

Schedule

Shifts Available: 5 am – 10 am