Janitorial Crew Lead

About the company

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

About the role

The Crew Lead performs site Crew tasks and ensures Crew tasks are fully executed at site. The role involves interacting with clients to provide professional and prompt customer service, providing direction and task coordination for assigned Crew, and collaborating with the team to ensure successful execution of daily operations. The Crew Lead also assists with new hires, training, and motivation, leading by example.

Responsibilities

• Perform site Crew tasks and ensure all Crew tasks are fully executed at the site.
• Interact with clients to provide professional and prompt customer service as needed.
• Provide direction and task coordination for assigned Crew members.
• Ensure Crew members understand and are knowledgeable of their responsibilities under each policy.
• Collaborate with Crew to ensure coordination and successful execution of daily operations and resolve deficiencies in a timely manner.
• Assist Supervisor or Zone Manager with new hires and training.
• Ensure team members have the information and tools to do their jobs effectively; provide clarity and support team members' success.
• May assist Supervisor or Zone Manager with interviews and training.
• Motivate the crew; interact regularly with crew members to provide support and clarity and lead by example.

Requirements

• Experience in janitorial operations and distribution center environment strongly preferred.
• 1–3 years in a Lead/Supervisory role.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and safe handling for chemicals sheets/documents (generally in English; may have in Spanish where state required).
• Ability to follow OSHA requirements, safety guidelines, and forklift instructions.
• Customer Service oriented, friendly, and positive demeanor with the ability to motivate team members and support customer requests in an orderly and timely manner.
• Required use of KBSPresence mobile timekeeping software on personal mobile device for clocking in/out, attendance management, training completion, and receiving employment-related information; cell phone reimbursement provided in accordance with applicable local laws.

Pay

Starting pay: $15.00 per hour.

Schedule

• Sunday 08:00 AM – 02:00 PM
• Sunday 02:00 PM – 06:00 PM

Benefits

KBS employees (fewer than 30 hours per week) are eligible to enroll in several company-offered benefits:

• Affordable Limited Medical Insurance (Coterie) including virtual access to US board-certified physicians who can consult, diagnose, and prescribe medications via interactive audio or video.
• 401(k) enrollment and Company Matching program after one year and 1,000 hours.
• Quick Pay – voluntary benefit for hourly employees paid via direct deposit, allowing access to a portion of pay prior to the scheduled pay day.
• Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel, and electronics.