Janitorial Crew Lead

Join a fast-paced, growing, and exciting company full of great opportunities! Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient, and welcoming spaces that support their operations.

About the role

The Crew Lead performs site Crew tasks and ensures Crew tasks are fully executed at the site. Interact with the client to provide professional and prompt customer service as needed. Provide direction and task coordination for assigned Crew. Ensure Crew members understand and are knowledgeable of their responsibilities under each policy. The Crew Lead collaborates with Crew to ensure coordination and successful execution of daily operations and resolves deficiencies in a timely manner. The Crew Lead assists Supervisor or Zone Manager with new hires and training. Ensure team members have the information and tools to do their jobs effectively; provide clarity and support team members' success. May assist Supervisor or Zone Manager with interviews and training. The Crew Lead motivates the crew; interacts regularly with crew members to provide support and clarity and leads by example.

Responsibilities

• Perform site Crew tasks and ensure tasks are fully executed
• Interact with clients to provide professional and prompt customer service
• Provide direction and task coordination for assigned Crew
• Ensure Crew members understand their responsibilities under each policy
• Collaborate with Crew to ensure coordination and successful execution of daily operations
• Resolve deficiencies in a timely manner
• Assist Supervisor or Zone Manager with new hires and training
• Ensure team members have the information and tools to do their jobs effectively
• Motivate the crew and lead by example
• Use KBSPresence mobile timekeeping software for clocking in/out, attendance management, and training

Requirements

• Experience in janitorial operations and distribution center environment strongly preferred
• 1-3 years in a Lead/Supervisory role
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and safe handling for chemicals sheets/documents (generally in English; may have in Spanish where state required)
• Ability to follow OSHA requirements, safety guidelines, and forklift instructions
• Customer Service oriented, friendly, and positive demeanor with the ability to motivate team members and support customer requests in an orderly and timely manner
• Must download and use the KBSPresence app on a personal mobile device for timekeeping and attendance (cell phone reimbursement provided in accordance with applicable local laws)

Pay

$18.00 per hour

Schedule

5:00 AM – 10:00 AM

Benefits

• Affordable Limited Medical Insurance (Coterie) including virtual access to US board-certified physicians
• 401k enrollment and Company Matching program at one year and 1,000 hours
• Quick Pay – voluntary benefit allowing access to a portion of pay prior to scheduled payday
• Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel, and electronics