Janitorial Crew Lead

About the role

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America, servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticals—including retail, industrial and logistics, healthcare, education, manufacturing, and more—maintain clean, efficient, and welcoming spaces that support their operations. As we continue to grow, we’re looking for team members who are dedicated, reliable, and ready to contribute to a culture built on respect, opportunity, and pride in service.

Responsibilities

• Perform site Crew tasks and ensure Crew tasks are fully executed at site.
• Interact with the client to provide professional and prompt customer service as needed.
• Provide direction and task coordination for assigned Crew.
• Ensure Crew members understand and are knowledgeable of their responsibilities under each policy.
• Collaborate with Crew to ensure coordination and successful execution of daily operations and resolve deficiencies in a timely manner.
• Assist Supervisor or Zone Manager with new hires and training.
• Ensure team members have the information and tools to do their jobs effectively; provide clarity and support team members' success.
• May assist Supervisor or Zone Manager with interviews and training.
• Motivate the crew; interact regularly with crew members to provide support and clarity and lead by example.

Requirements

• Experience in janitorial operations and distribution center environment strongly preferred.
• 1-3 years in a Lead/Supervisory role.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and safe handling for chemicals sheets/documents (generally in English; may have in Spanish where state required).
• Ability to follow OSHA requirements, safety guidelines, and forklift instructions.
• Customer Service oriented, friendly, and positive demeanor with the ability to motivate team members and support customer requests in an orderly and timely manner.

Qualifications

KBS utilizes the KBSPresence mobile timekeeping software for accurate recording of employee work hours, attendance management, completion of required training, and distribution of important employment-related information. All non-exempt employees are required to download and use the KBSPresence app on their personal mobile devices to clock in and out for their shifts and breaks. In accordance with applicable local laws, cell phone reimbursement is provided to support the use of personal devices for work-related tasks.

Skills

None specifically listed in the job posting.

Benefits

KBS employees (fewer than 30 hours per week) are eligible to enroll in several Company offered benefits. These include:

• Affordable Limited Medical Insurance (Coterie) which includes virtual access to US board-certified physicians who can consult, diagnose, and prescribe medications via interactive audio or video.
• 401k enrollment and Company Matching program at one year and 1000 hrs.
• Quick Pay – voluntary benefit offered to KBS employees who are paid hourly via direct deposit. Quick Pay provides a way for employees to access a portion of their pay prior to the upcoming scheduled pay day.
• Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics

Pay

$18.01 per hour

Schedule

Shifts Available: 5am - 10am