Janitorial Crew Lead
About the role
The Crew Lead performs site Crew tasks and ensures Crew tasks are fully executed at site. Interacts with the client to provide professional and prompt customer service as needed. Provides direction and task coordination for assigned Crew. Ensures Crew members understand and are knowledgeable of their responsibilities under each policy. Collaborates with Crew to ensure coordination and successful execution of daily operations and resolves deficiencies in a timely manner. Assists Supervisor or Zone Manager with new hires and training. Ensures team members have the information and tools to do their jobs effectively; provides clarity and support team members' success. May assist Supervisor or Zone Manager with interviews and training. Motivates the crew; interacts regularly with crew members to provide support and clarity and leads by example.
Responsibilities
- Performs site Crew tasks and ensures tasks are fully executed at site.
- Interacts with clients to provide professional and prompt customer service as needed.
- Provides direction and task coordination for assigned Crew.
- Ensures Crew members understand and are knowledgeable of their responsibilities under each policy.
- Collaborates with Crew to ensure coordination and successful execution of daily operations and resolves deficiencies in a timely manner.
- Affords assistance to Supervisor or Zone Manager with new hires and training.
- Ensures team members have the information and tools to do their jobs effectively; provides clarity and support team members' success.
- May assist Supervisor or Zone Manager with interviews and training.
- Motivates the crew; interacts regularly with crew members to provide support and clarity and leads by example.
Requirements
- Experience in janitorial operations and distribution center environment strongly preferred.
- 1-3 years in a Lead/Supervisory role.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and safe handling for chemicals sheets/documents (generally in English; may have in Spanish where state required).
- Ability to follow OSHA requirements, safety guidelines, and forklift instructions.
- Customer Service oriented, friendly, and positive demeanor with the ability to motivate team members and support customer requests in an orderly and timely manner.
Qualifications
- High school diploma or equivalent.
- Valid driver’s license and good driving record.
- Ability to operate a forklift.
Skills
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Knowledge of health and safety regulations.
Benefits
KBS offers several benefits including:
- Affordable Limited Medical Insurance (Coterie)
- 401(k) enrollment and Company Matching program
- Quick Pay – voluntary benefit offered to KBS employees who are paid hourly via direct deposit
- Perkspot Discount Program
Pay
$19.0 per hour
Schedule
Shifts available