Janitorial Account Supervisor - Night Shift

About the role

Join Platinum Cleaning & Facility Services (PCFS), a division of Healthcare Services Group, Inc., as an Account Supervisor. At PCFS, we are passionate about delivering exceptional service and maintaining clean, safe, and welcoming environments for our clients. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!

Responsibilities

• Serves as the functional lead to ensure full execution of daily scope of work and quality in assigned areas of a building(s).
• Assists with the planning, preparation of training and orientation for new team members.
• Organizes and monitors work processes to ensure that employees understand their duties and delegated tasks.
• Communicates building changes (construction, remodeling, repairs, new facility contacts, etc.) to Account Manager and District Manager.
• Trains new Team Members on facility scope of work, equipment use, and proper cleaning techniques.
• Assists team members with technical issues or advanced problems with given assignments.
• Inspects work performed by team members.
• Addresses minor corrective performance concerns with team members; refers more serious cases to the Account Manager and/or District Manager.
• Provides follow-up on requests and concerns.
• Identifies issues and opportunities during the course of their work and escalates as needed to Account Manager and/or District Manager.
• Communicates building changes (construction, remodeling, repairs, new facility contacts, etc.) to Account Manager and District Manager.

Requirements

• Minimum of 2 years of experience working in a janitorial capacity required.
• Minimum of 1 year of experience working in a supervisory capacity preferred.

Qualifications

• Must be 18 years of age.

Skills

• Be able to lead by example to ensure daily tasks, project work, requests, and work orders are completed on time and within company and customer expectations.
• Maintain a friendly and safe work environment.
• Create a work environment where employees want to work with you.
• Manage the “day to day” activities, ad hoc requests, etc.

Benefits

• Free Telemedicine
• Free Prescription Discount Program
• Free Employee Assistance Programs
• Get paid when you need it with PNC Earned
• Financial Wellness Support from PNC Workplace Banking
• Hands-on Training & Support
• Career Development
• Ensures cleaning and facilities work is completed to scope, safely, effectively, and in a timely manner.
• Able to assist team members with technical issues or advanced problems with given assignments.
• Able to inspect work performed by team members.
• Able to address minor corrective performance concerns with team members; refers more serious cases to the Account Manager and/or District Manager.
• Able to provide follow-up on requests and concerns.
• Able to identify issues and opportunities during the course of their work and escalate as needed to Account Manager and/or District Manager.
• Able to communicate building changes (construction, remodeling, repairs, new facility contacts, etc.) to Account Manager and District Manager.
• Trains new Team Members on facility scope of work, equipment use, and proper cleaning techniques.

Pay

Starting from USD $20.00/Hr.

Schedule

A part-time or full-time non-exempt (hourly) position.

Physical Requirements

• Ability to lift items of up to 35 lbs. while moving around and performing other physical duties (i.e., climbing ladder, lifting, bending).
• Ability to adapt and work as a team to ensure daily tasks, project work, requests, and work orders are completed on time and within company expectations.
• Ability to spend up to 100% of the working time standing and walking.