Janitorial Account Manager - 38348

The Role

The Account Manager at Harvard is responsible for servicing existing clients, managing finances, and developing new business opportunities. This position involves coordinating and executing cleaning projects, monitoring quality control, managing budgets, scheduling work, evaluating employee performance, and handling other projects as assigned.

Responsibilities

• Service existing business operationally and financially
• Maintain relationships with existing customers
• Develop new business opportunities
• Interface with client management and contractors' staff to coordinate and execute cleaning and other projects
• Monitor to ensure quality control expectations are met
• Manage work order system
• Manage expenditures such as labor and supplies to budget
• Manage schedules to ensure contract compliance
• Review employee performance and execute corrective action plans
• Complete all quality control programs in accordance with company guidelines
• Handle other projects as assigned

Requirements

• At least 2 years of experience in janitorial operations management
• Excellent written and verbal communication skills
• Experience with new construction, space reuse, and constantly changing space needs
• Experience with creating and managing complex budgets
• Able to self-manage daily activities
• Flexible with work hours and schedule
• Technical knowledge of all aspects of janitorial service delivery
• Proficient in Microsoft Office

Qualifications

Harvard values diversity and inclusion. We seek candidates who bring unique perspectives and experiences to our team.

Skills

• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Effective problem-solving and decision-making abilities
• Customer service orientation

Benefits

Harvard offers a competitive salary structure including a comprehensive benefits package which includes medical, dental, life, and long-term disability (LTD) insurance, as well as a 401K Savings Plan.

Pay

$65,000.00/Yr.

Schedule

Monday through Friday, flexible shift

Contact

To learn more about our company and culture, apply today and be part of something extraordinary. Visit our website at www.harvardmaint.com.

About Harvard

Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people and foster an inclusive workplace culture where diversity is celebrated and every voice matters.