ITSM Sales Consultant

Position Overview

Join us at Virtual Technologies Group (VTG) as a Business Development Executive. Expand our reach while upholding our reputation in IT support on a national level to a diverse group of clients. VTG offers tech solutions, ranging from managed IT services, to custom application development, to ITSM, as well as cybersecurity and physical security offerings.

Responsibilities/Job Functions

• Lead Generation & Prospecting: Cover assigned geography to identify qualified sales opportunities to achieve sales quota
• Engage with Company software partners to identify qualified sales opportunities
• Obtain necessary sales certifications from our software partners
• Attend customer meetings; convey industry thought leadership and Company differentiators
• Capture customer requirements and manage the entire sales cycle to deal closure
• Support pre-sales team in conducting compelling product demonstrations
• Attend industry trade shows and support partner show/booth activities
• Establishing strategic relationships with key customer stakeholders
• Consistently follow Company sales process
• Represent Company in a professional and ethical manner
• Enter leads/opportunities within Company CRM and consistently/accurately update solution to ensure clarity
• Sales & Business Development: Conduct needs assessments and develop tailored proposals to address client requirements
• Deliver compelling presentations to prospective clients, showcasing Company's value proposition
• Negotiate and close deals, ensuring mutually beneficial agreements
• Monitor industry trends and competitor activities to identify new market opportunities
• Client Relationship Management: Build and maintain strong relationships with key decision-makers at prospective client organizations
• Act as a trusted advisor to clients, providing expert guidance on IT solutions
• Foster long-term relationships with clients to ensure ongoing business opportunities
• Sales Forecasting & Reporting: Accurately forecast and track sales performance against established targets
• Prepare regular sales reports and presentations for management
• Analyze sales data to identify areas for improvement and optimize sales strategies
• Teamwork & Collaboration: Collaborate with internal teams, including marketing, sales engineering, and technical support, to ensure successful project delivery
• Share best practices and knowledge with other sales team members
• Contribute to the overall success of the sales organization

Minimum Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field preferred
• 5+ years of proven success in a business development or sales role, preferably within the IT industry
• Strong understanding of IT services, including managed services, cloud computing, cybersecurity, and data center solutions
• Excellent communication, presentation, and negotiation skills
• Strong analytical and problem-solving skills
• Able to work independently and as part of a team
• Proficient in CRM software (e.g., Salesforce, Microsoft Dynamics, HubSpot)
• Excellent time management and organizational skills

Preferred Qualifications

• Knowledge/experience with IT Service Management (ITSM)
• Exposure to enterprise IT Operations Management (ITOM)
• Strong communication and presentation skills
• Evidence of consistent quota attainment
• Familiarity with Strategic Selling, The Challenger Sale, and/or similar sales methodologies
• Able to operate independently to successfully manage the assigned territory and quota

Anticipated Quota

$1M software ARR, $1M professional services

Benefits Overview

VTG offers a comprehensive benefits package to meet the needs of our employees and their families. Benefits include medical insurance plans, dental insurance, vision insurance, health savings accounts (HSA), flexible spending accounts (FSA), life insurance, short and long-term disability insurance, paid time off and holidays, and a 401(k) with employer match.

EEO Statement

VTG is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We believe that diversity strengthens our team and drives innovation.