ITS Application Analyst III / IS Clinical Integration

Position Responsibilities

• Responsible for the entirety of the Project life cycle as assigned.
• Defines and tracks scope, schedule, and KPIs.
• Supports the scope, schedule, and quality of project and maintenance work within their respective team/area.
• Collaborates and consults with team lead, manager and/or director to coordinate activities.
• Understands the operational issues aligned to their product line well enough to represent our patients and colleagues.
• Analyzes workflow decisions and how they translate into application configurations to ensure system design reflects decisions.
• Leverages software to design workflows and journeys to support journey mapping and project deliverables.
• Anticipates and provides solutions to complex problems with the necessary priorities.
• Presents solutions to operational leaders within respective team/area.
• Assists in the development and documentation of internal policies and procedures that will be used in conjunction with the product.
• Participates in weekly team meetings to discuss team and project related activities, issues, change, communications and updates.
• Buils effective relationships with HHC colleagues and vendors, through all the phases of projects to support completing project goals.
• Supports all project team members with application and information systems knowledge.
• Collaborates with vendor resources; plays an active role in managing the technical build, testing and migration of the system.
• Contributes to testing scripts and materials and performs unit, application and integrated testing tasks.
• Documents and maintains all required system design and build documents and configures system accordingly.
• Engages the clinical and business community to ensure their voices are heard, their needs are met, and they are kept informed of project progress.
• Promotes a team atmosphere that is conducive to the overall accomplishment of goals, schedules, and deadlines.
• Supports colleagues and patients as assigned, which at times may include night and weekend coverage.

Qualifications

• Epic Mobile and Web application experience preferred
• 5+ years of Epic Application support, or other web-based applications
• Current knowledge of HealthCare ITS standards and processes
• Strong analytical and technical skill set
• Ability to build and maintain key relationships
• Open to dynamic personal and professional growth
• Associates degree or equivalent knowledge and skills obtained through a combination of education, training, and experience in a Healthcare environment required
• Bachelor’s degree in Computer Science, Information Systems, or HealthCare area is preferred.