Itinerary Coordinator

Location: Seattle, Washington — 100% Remote
Job Type: Full Time
Salary: $48,000 - $55,000 per year

About the role

Viyahe is expanding its remote team with an Itinerary Coordinator working across technology-enabled travel booking, live-agent support, business travel, traveler service, software, data, and digital operations. The Itinerary Coordinator will book, confirm, modify, and document travel reservations accurately. The opening is full time, fully remote, and open to candidates based in Seattle, Washington.

Responsibilities

• Create reservations using approved booking, supplier, or travel-management systems.
• Verify traveler names, dates, routes, room or fare details, pricing, and required information before confirmation.
• Send confirmations, itinerary details, payment or deadline information, and relevant service instructions.
• Process approved changes, cancellations, rebookings, or schedule updates and document all changes for the Viyahe team.
• Coordinate routine reservation issues with suppliers, travelers, and internal travel teams.
• Maintain accurate booking notes, confirmation numbers, deadlines, and supporting travel records.

Requirements

• Strong attention to detail, customer communication, data-entry, and organization skills.
• Comfort using reservation, travel, CRM, email, spreadsheet, or supplier systems.
• Ability to verify names, dates, fares, room details, and booking restrictions accurately.
• Clear communication when explaining confirmations, changes, deadlines, or next steps.
• Reliable follow-through on open booking or supplier issues.
• A pre-employment background check is required.

Pay

$48,000 - $55,000 per year