Item Maintenance Specialist

Join the Pack at Pet Food Experts! With a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation’s leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide. At Pet Food Experts (PFX), we do more than distribute the best pet products—we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community.

About the role

This role is a great fit for someone who is highly organized, detail-oriented, comfortable working with data, and enjoys making sure the information behind the scenes is accurate and running smoothly. As an Item Maintenance Specialist, you’ll help support teams across the organization by maintaining accurate item and SKU data in our systems. You’ll work closely with multiple departments to troubleshoot data issues, keep product information up to date, and ensure our teams and customers have access to reliable information.

Responsibilities

• Setting up and maintaining SKU and item data in Infor
• Updating product information in our PIM system to ensure accuracy on our ordering site
• Partnering with other departments to resolve data issues impacting receiving and picking
• Maintaining substitute and replacement item information based on inventory levels
• Managing multiple priorities while ensuring details and deadlines don’t fall through the cracks

Requirements

• Strong attention to detail and organizational skills
• Excellent written and verbal communication
• Confidence working in Microsoft Excel and Google Sheets
• Someone who enjoys collaborating and building relationships across teams
• Strong follow-through and time management
• A problem-solving mindset and willingness to think outside the box
• Previous data entry experience is helpful
• A high school diploma or equivalent is required

Schedule

Monday-Friday, 8:30am-5pm, hybrid schedules, 3 days in office per week

Pay

$20-24/hr

Benefits

• Full Benefits Package – Medical, dental, and vision to keep you feeling your best
• PTO & Paid Holidays – Because work-life balance matters
• Paid Parental Leave – Supporting you in every stage of life—furry babies and human ones!
• Pet Perks & Product Discounts – Treat your pets like royalty with exclusive savings
• Hybrid Schedule – The best of both worlds—flexibility to work from home and collaborate in the office
• Education Assistance Program – Invest in yourself, and we’ll help with the cost!