Italian Interpreter

About the role

LanguageLine Solutions is a company dedicated to breaking down language and cultural barriers. We employ interpreters to enhance the lives of limited-English speakers, the Deaf, and the Hard-of-Hearing. This role allows you to work remotely from your home.

Responsibilities

• Respond to video and audio interpreting sessions promptly and professionally.
• Participate in online, video, and audio training sessions.
• Deliver interpretation services via video and type data on a dedicated device.
• Render correct concepts and meanings according to established protocols.
• Speak clearly in both languages using proper pronunciation and enunciation.
• Maintain a professional demeanor throughout the interpreting sessions.
• Stay calm during calls involving sensitive topics like end-of-life conversations.
• Understand and follow protocol and terminology for various industries.
• Demonstrate cultural sensitivity and work in a diverse environment.

Qualifications

• Fluency in Italian and English with cultural competency.
• Excellent listening, retention, and note-taking skills.
• Ability to handle emotionally charged and stressful calls.
• Education or work experience in language-related fields preferred.
• Adaptability to LLS technology enhancements.
• At least 18 years old.
• Licensed to work in the United States.
• Ability to read and write both languages preferred.

Benefits

• Paid professional interpreter training and continuous development.
• Incentives for meeting attendance targets.
• Benefits include: Paid Sick Leave, Medical, Dental, Vision, Employee Assistance Program (EAP), Accident, Critical Illness & Life, AD&D, Insurance Package, Inpatient Hospital, Short Term Disability, and 401K Retirement.
• Employee Referral Program.
• Advancement opportunities within the organization.
• Interpreter support.
• Inclusive and diverse work environment.

Technical Requirements

• Dedicated personal device for business purposes.
• Desktop/Laptop Computers with Windows, MacOS, or ChromeOS.
• Tablets (iPadOS or Android).
• Suitable smartphones (iOS or Android).
• No restricted brands (Kaspersky products, Huawei hardware).
• High-speed Internet connection with download speeds of no less than 5 Mbps, upload speeds of 3 Mbps, Ping value of no more than 300 ms, and Jitter value of no more than 30 ms.
• Quiet space free from background noise or distraction.

Physical Requirements

• Able to operate a keyboard and mouse for extended periods.
• Must be able to lift up to 26 lbs.
• May be exposed to moderate noise levels.

Equal Opportunity Employer

LanguageLine Solutions is committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, national origin, or any other characteristic protected by federal or state law or local ordinance.