Italian Customer Service Agent – Entry Level

About the role

The Italian Customer Service Agent position is an entry-level role designed for individuals who are passionate about providing exceptional customer service. This role is remote and offers a competitive salary range of 16,000 to 20,000 EUR annually.

Responsibilities

• Handle customer inquiries and complaints via phone and email
• Provide accurate and timely responses to customer issues
• Process returns and refunds according to company policy
• Support team members with escalated customer issues

Requirements

• Fluency in Italian and English
• Excellent communication skills
• Ability to work independently and as part of a team
• High level of attention to detail

Qualifications

• At least one year of customer service experience preferred
• Experience working remotely is a plus

Skills

• Customer service skills
• Strong written and verbal communication skills
• Problem-solving abilities

Benefits

• Flexible working hours
• Professional development opportunities

Pay

The salary offered is 16,000 to 20,000 EUR annually.

Schedule

This role is remote and flexible, allowing employees to set their own schedule within standard business hours.

Contact Information

To apply, please submit your resume and cover letter. If selected, we will contact you for further steps.