IT Workday Platform Manager

Responsibilities

• Serve as the Workday Product Owner and platform leader for Recruiting and Learning, owning the functional roadmap, enhancement backlog, release priorities, and continuous improvement strategy.
• Partner with Talent Acquisition, Learning and Development, HR Operations, IT, Compliance, and business leaders to align Workday capabilities with enterprise talent goals, operational priorities, and compliance requirements.
• Evaluate new Workday features, emerging capabilities, and platform innovations to determine business value, adoption readiness, risk, and implementation priority.
• Define success metrics and monitor platform performance, including recruiting cycle efficiency, candidate experience, learning completion, compliance visibility, system adoption, support trends, and stakeholder satisfaction.

Workday Recruiting Leadership

• Lead the design, optimization, and governance of Workday Recruiting capabilities, including requisitions, candidate management, job postings, interview processes, offer management, dispositioning, communications, approvals, templates, and recruiting security.
• Partner with Talent Acquisition leadership to improve recruiter, hiring manager, and candidate experiences through streamlined workflows, automation, data quality, reporting, and process standardization.
• Guide complex configuration decisions and ensure recruiting business processes are scalable, compliant, auditable, and aligned with upstream workforce planning and downstream hire, onboarding, payroll, and reporting processes.
• Oversee issue resolution, root cause analysis, enhancement prioritization, testing, and stakeholder communication for Workday Recruiting production support and projects.

Workday Learning Leadership

• Lead the design, optimization, and governance of Workday Learning capabilities, including learning catalogs, courses, lessons, programs, campaigns, assignments, enrollments, certifications, completion tracking, reminders, and learner access.
• Partner with Learning and Development, Compliance, HR Operations, and business stakeholders to support required training, onboarding learning paths, professional development, role-based learning, and compliance reporting.
• Ensure Workday Learning processes support accurate completion tracking, regulatory readiness, manager visibility, learner engagement, and reliable reporting for required and optional learning.

Release Management, Delivery & Operational Excellence

• Participate in Workday bi-annual release planning, impact analysis, regression testing, feature evaluation, deployment readiness, and adoption activities for Recruiting and Learning.
• Manage enhancement delivery from intake through implementation, including requirements definition, solution design, configuration oversight, testing strategy, change impact assessment, documentation, and post-production support.
• Partner with IT, integration teams, vendors, and managed service providers to ensure reliable data flows, secure integrations, timely issue resolution, and alignment with enterprise architecture standards.
• Maintain operational standards, support processes, knowledge articles, configuration documentation, testing assets, and controls to ensure platform stability and audit readiness.

Stakeholder Engagement, Reporting & Team Leadership

• Serve as the primary point of contact and trusted advisor for Workday Recruiting and Learning, providing strategic guidance, solution recommendations, and decision support to functional and technical stakeholders.
• Develop dashboards, reports, scorecards, and insights that support executive visibility, data-driven decision-making, compliance monitoring, and continuous improvement across Recruiting and Learning.
• Engage in cross-functional meetings, design sessions, prioritization discussions, stakeholder updates, training, and change management activities to promote alignment and adoption.

Education And Qualifications

• Bachelor’s degree, required
• Master’s degree, preferred
• Field Of Study: Accounting, Finance, Human Resources, Information Technology
• 5+ years of experience in HR technology, HRIS, or Workday platform support, with significant hands-on experience in Workday Recruiting and Workday Learning.
• 3+ years of experience leading Workday initiatives, platform enhancements, roadmap planning, release management, governance, or cross-functional HR technology projects.
• Proven experience with Workday configuration and serving as a product owner, functional lead, platform manager, or senior Workday subject matter expert for Recruiting, Learning, Talent, or related Workday HCM capabilities.
• Experience leading requirements gathering, solution design, configuration oversight, testing, stakeholder review, change management, deployment readiness, and post-production support.
• Experience with Workday security, business processes, reporting, dashboards, calculated fields, integrations, data validation, audit controls, and production support for Recruiting and Learning.
• Experience partnering with Talent Acquisition, Learning and Development, HR Operations, IT, Compliance, Payroll, vendors, and business leaders to deliver scalable HR technology solutions.
• Experience with Workday reporting tools, creating and maintaining dashboards, and generating ad hoc reports.
• Excellent communication skills, with the ability to train and support users at all levels of the organization.