IT - University of South Carolina - Network Engineer - Project Lead - Telephony

About the role

This position will provide operational and advanced telephony administration. The role is created due to an increased workload during a reorganization. The successful candidate will be a key project lead for telephony engineering tasks and will contribute to the stability and enhancement of enterprise communication systems.

Responsibilities

• Provide operational and advanced telephony administration, including responding to move, add, change, and disconnect requests for various communication services.
• Maintain accurate 911 location information.
• Provide advanced technical support for projects and serve as a lead for tasks required to maintain telephony network systems.
• Research, design, maintain, and implement improvements to the enterprise telephony network, including hardware configuration and installation.
• Develop and document standards, processes, and configurations, and perform quality assurance testing.
• Work with vendors for circuit provisioning and outage resolution.
• Analyze and evaluate vector routing, ARS routing tables, and route patterns to ensure efficient operation.
• Serve as the primary point of escalation for technical work and provide engineer-level support for the enterprise telephony network and unified communications.
• Perform advanced maintenance and repair to telephony and unified communications systems.
• Monitor systems to increase proactive problem resolution and ensure maximum uptime, while adhering to all incident and change management processes.

Requirements

Candidates must be a South Carolina resident or willing to relocate to South Carolina prior to starting the role at their own expense. Candidates must be US Citizens or Legal Residents.

Qualifications

Experience: Candidates must be a South Carolina resident or willing to relocate to South Carolina prior to starting the role at their own expense. Candidates must be US Citizens or Legal Residents.

Skills

N/A

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Pay

N/A

Schedule

N/A

Contact Information

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

Equal Opportunity Employer

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address).