IT Tower Lead - Unify

About the role

Responsible for IT technical oversight and successful project execution for the deployment of the ISC and Unify programs. This includes ensuring technical deliverables meet program objectives, budgets, and timelines while maintaining high standards of quality. The role focuses on spoke remediation, data remediation, and local coordination to enable seamless integration and adoption of program deliverables. Collaborates with cross-functional teams, external vendors, and business stakeholders to ensure objectives are met within scope, budget, and timelines.

Responsibilities

• Oversee spoke and data remediation activities, ensuring alignment with ISC and Unify program goals.
• Deploy technical and business solutions, including system integrations, process alignments, and data quality improvements.
• Develop detailed delivery plans, monitor progress, and ensure adherence to timelines, budgets, and quality standards.
• Work closely with central program teams, IT specialists, and external vendors to align technical delivery with business needs.
• Coordinate local and global resources to support program deployment activities.
• Facilitate collaboration between IT and business teams to address gaps in processes, technology, and data quality.
• Identify, monitor, and mitigate risks and issues related to spoke and data remediation.
• Develop contingency plans to address delivery challenges and minimize disruptions.
• Maintain accurate project documentation, including progress reports, risk logs, and decision records.
• Provide regular updates to PMOs and leadership, highlighting milestones, risks, and dependencies.
• Ensure compliance with program governance frameworks and standards.
• Perform other job-related duties as assigned.

Requirements

Required Minimum Qualifications:

• Degree in Information Technology, Engineering, Business, Economics, or equivalent.
• Proven track record in managing complex, cross-functional, and cross-geography IT programs (10+ years).
• Demonstrated ability to drive business change and challenge norms based on evidence.
• Experience with IT delivery methods (e.g., Agile, traditional project control).
• Strong interpersonal and leadership skills for engaging with global stakeholders.
• Proficiency in managing global teams, including third-party resources.
• Must be 21 years of age or older.
• Knowledge of IT program delivery methods, including planning and execution strategies.
• Knowledge of global collaboration and vendor management best practices.
• Skilled in building relationships across IT and business stakeholders.
• Skilled in problem-solving and identifying solutions to address gaps in technology, processes, and data.
• Ability to lead global initiatives with a focus on quality and efficiency.
• Ability to communicate effectively across diverse teams and audiences.

Preferred Qualifications:

• Extensive knowledge of the consumer products industry (tobacco industry knowledge).

Work Environment and Physical Demands

• Requires light physical effort.
• Occasionally lifts or moves light objects (under 10 lbs.).
• Walks, sits, or stands for prolonged periods.
• Requires prolonged machine operation including computer and keyboard equipment.

Benefits

• Competitive benefits package that includes medical, dental, vision, life insurance, and disability plans.
• Dollar-for-dollar 401k match up to 6% and 5% annual company contribution.
• 15 company-paid holidays.
• Generous paid time off.
• Employee recognition and discount programs.
• Education assistance.
• Employee referral bonus program.
• Hybrid workplace – remote / in office.
• Summer hours.
• Casual dress policy Monday through Friday.

Pay

Annual Base Salary Range: $186,253.00 - $248,337.00. Final compensation will be determined based on experience, qualifications, and internal equity. This role may also be eligible for annual bonus or incentive compensation.