IT Technician

About the role

Starting Wage: $22/hour
Summary: Grow with our team as an IT Technician at the Furniture Mart! This is an exciting opportunity for a self-motivated individual to start a career within IT. Make a difference by providing daily IT support to our internal users.

Responsibilities

• Understanding and implementing designs from technical drawings.
• Interacting with contractors and customers using verbal and written communication.
• Creating technical reports for other IT staff, product documentation and other records.
• Preparing cost estimates for management.
• Inspecting electrical components during and after the product installation.
• Testing electronics for problems and proposing solutions.
• Creating accurate project specifications for IT systems.
• Designing engineering experiments for IT systems.
• Maintaining and upgrading telephone systems & software.
• Maintaining and upgrading email and anti-virus systems.
• Maintaining and upgrading software licenses and procedures to ensure compliance.
• Troubleshooting at the physical level of the network.
• Cooking and/or performing additions and changes to network hardware, such as routers, switches and wireless.
• Installing application and operating system software on PC’s and servers.
• Installing and maintaining both physical and virtual server environments consisting of Windows, Linux and AIX operating systems.
• Maintaining and upgrading telephone systems & software.
• Maintaining and upgrading email and anti-virus systems.
• Maintaining and upgrading software licenses and procedures to ensure compliance.
• Troubleshooting at the physical level of the network.
• Cooking and/or performing additions and changes to network hardware, such as routers, switches and wireless.

Requirements/Qualifications

• Problem-solving: This requires the use of critical thinking, as the IT Tech may need additional information that isn't provided in order to satisfy the customer or employee.
• Patience: Often the clients don't understand what is happening with their system and may not describe it properly. Patience will benefit the IT Tech in understanding the problem and working toward a solution.
• Communication: Communicating with clients, clearly stating the situation, following through with emails and phone calls and sharing resolutions will make the process flow smoothly.
• Endurance: Because IT Technicians can work long hours with complicated projects, the ability to stay focused on the objective is key. IT Techs may also be involved in the relocation of servers, hardware and peripherals that are important to the operation of the business.
• At least a one-year certification from college or technical school OR three to six months related experience and/or training; OR equivalent combination of education and experience.

Skills

Not specified

Benefits

Not specified

Pay

Starting Wage: $22/hour

Schedule

Full-Time: Monday-Friday 9AM - 6PM

Equal Opportunity Employer

Furniture Mart USA is an Equal Opportunity Employer