IT Technician

Responsibilities

• Install PC hardware for end users.
• Assists in the installation of advanced networking hardware and software under the direction of the system administrator or helpdesk supervisor.
• Performs routine tasks like backups or other operational tasks as defined.
• Performs preventative maintenance on PC’s, printers, and other hardware.
• Installs service releases and performs routine maintenance on desktop applications.
• Implements virus protection, detection, and elimination.
• Troubleshoots basic hardware and software problems for end users.
• Provides basic training on hardware and software use.
• Facilitates assistance from hardware and software vendors when necessary.
• Maintains licensing information for all desktop applications and operating systems.
• Ensures compliance of licensing agreements at the user level.
• Devises documentation for all end user hardware and software with regard to installation, maintenance, troubleshooting, licensing, configuration, and network connectivity.
• Performs duties with little or no supervision.
• Aids in room setup for catering and casino events.
• Setups and operates casino and/audio equipment.
• Pulls low voltage cable.
• Aid in additional projects.
• Prepares progressive reports for all work performed.

Qualifications

• 1-2 years experience in IT preferred.
• 1-2 years experience in a high paced environment.
• Familiar with networking concepts like TCP/IP.
• Familiar with personal computers, servers and like technology.
• Familiar with AS/400 concepts.
• Familiar Microsoft Office and other desktop applications.
• Familiar with Windows, Unix, OS400, and other operating systems.
• Ability to continually use ladders.
• Excellent Guest Service.
• Ability to lift 50lbs.
• MUST adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors.