IT Team Lead - Application Development

About the role

This IT Team Lead Application Development (AppDev) role supports the strategy, execution, and delivery of key products and experiences in Border States developed applications and across the Customer Technology area. The role supervises and leads a team of developers and technical team members, collaborating with infrastructure shared service teams, business stakeholders, and leadership to ensure products and shared service platforms deliver maximum value while maintaining scalability, security, and compliance.

Location: Fargo, ND or Remote

Responsibilities

Essential Functions

• Leads, mentors, and develops a team of Developers and technical team members, fostering a culture of continuous improvement and professional growth.
• Co-defines and executes product strategies, ensuring alignment with business and technical goals.
• Co-develops and maintains a scalable roadmap, prioritizing features and improvements based on business value with Business Partner.
• Ensures that all development efforts are customer-centric and focused on delivering value to end users, incorporating user feedback into product enhancements.
• Oversees code reviews, testing, and deployment processes to ensure high-quality deliverables and adherence to coding standards.
• Guides the team in designing scalable, maintainable, and secure application architectures that align with business requirements and technical standards.
• Partners with other IT and engineering teams to develop reusable services and APIs that support multiple applications and business functions, reducing duplication and improving efficiency.
• Uses analytics and KPIs to monitor application performance, identify bottlenecks, and drive improvements in speed, reliability, and scalability.
• Owns the product backlog, ensuring clarity and prioritization for development teams and other infrastructure shared service teams.
• Manages cross-functional collaboration with Security, Infrastructure, DevOps, Product, and Business teams to develop scalable, reusable services that drive efficiency and drives technical decisions related to application delivery, shared services support, and product lifecycle management.
• Conducts mid-year and year-end performance reviews for direct reports.
• Ensures shared services align with security, compliance, and industry best practices.
• Translates complex business requirements into technical deliverables, ensuring clarity across teams.
• Manages dependencies across multiple products and platforms including shared services.
• Identifies opportunities to optimize systems, reduce technical debt, and enhance automation.

Nonessential Functions

• Performs other duties as assigned by supervisor or designate.

Requirements

• Bachelor’s degree in computer science, information technology, mathematics, or related field or equivalent experience.
• 7+ years of experience in product ownership, product management, or related role.
• Strong experience working with shared services, enterprise software platforms, or technology solutions.
• Ability to manage multiple cross-functional teams and work in a fast-paced, matrixed environment.
• Exceptional communication skills, with the ability to translate technical concepts for business stakeholders.
• Background in software platform management, resource management, and project management.
• Experience managing customer, vendor relationships or external partners.

Skills

• Strong problem-solving skills with the ability to address system and process challenges both independently and within teams.
• Strong customer service orientation, ensuring both internal teams and end users receive the highest level of support.
• Excellent customer service skills include being competent, accurate, responsive, and engaged.
• Mindset for continuous improvement of processes and procedures.
• Ability to bring passion and focus to collaboration team to continuously deliver a leading-edge user experience for our customers.
• Ability to develop and maintain effective working relationships with customers, vendors, and others related to the company, with a positive and supportive outlook.
• Ability to work independently and with others across geographical, functional, and cultural boundaries.
• Accurately assess and acknowledge own strengths and limitations, with desire to improve needed areas and skills.

Physical Requirements

Frequency at which you would carry/lift in a typical day:

• Occasionally (0 – 33%): 26 to 50 lbs. (Lift from Floor)
• Frequently (34 – 66%): < than 10 lbs. (Lift from Floor), 10 to 25 lbs. (Lift from Floor)
• Continuously (67 – 100%): None listed

Physical Activity Frequency in a typical day:

• Sitting: Continuously
• Standing: Frequently
• Walking: Frequently
• Bending/stooping: Occasionally
• Crawling: Not at all
• Climbing/Walking Stairs: Frequently
• Reaching: Frequently
• Crouching/squatting: Occasionally
• Kneeling: Occasionally
• Balancing: Occasionally
• Repetitive motion: Continuously
• Pivoting: Occasionally
• Pushing/Pulling: Occasionally
• Grasping: Continuously
• Fingering: Continuously
• Talking: Frequently
• Driving: Occasionally
• Desk work: Continuously
• Use of a computer: Continuously
• Use of a telephone: Frequently
• Hearing: Continuously
• Exposure to adverse weather & temperature conditions: Not at all
• Travel: Occasionally

Pay

Salary range is $117,263.00 - $170,000.00 based on experience.

Benefits

• Health, Dental, and Vision Benefits
• Accident, Critical Illness, Hospital Indemnity
• FSA & HSA
• Employee Stock Ownership Plan (ESOP)
• Disability Benefits
• 401(k) Retirement Plan
• Life Insurance
• Employee Assistance Program
• Paid Holidays
• Paid Volunteer Time
• Personal Leave time and more
• Bonuses upon the achievement of branch and company goals