IT Systems Sr. Engineer

Responsibilities

• Lead delivery and implementation of manufacturing IT systems, including project planning, requirement definition, and execution
• Define system requirements and drive alignment between plant operations and HQ development teams
• Develop and manage IT project plans, ensuring delivery within scope, timeline, and budget
• Serve as the primary point of contact for system performance, reliability, and continuous improvement initiatives
• Lead troubleshooting and resolution of complex system issues, coordinating cross-functional teams and external partners
• Drive incident management processes, including root cause analysis and long-term corrective actions
• Lead application change management activities, including defining requirements, coordinating development, and overseeing implementation
• Ensure system changes align with business needs, operational processes, and corporate IT standards
• Monitor and maintain system performance, ensuring adherence to service level agreements (SLAs)
• Identify and implement system improvements to enhance operational efficiency and production performance
• Collaborate with production, engineering, and quality teams to support system integration and operational needs
• Provide technical guidance and support to junior team members and cross-functional partners
• Maintain and improve system documentation, processes, and governance standards
• Ensure compliance with company IT policies, cybersecurity standards, and regulatory requirements
• Communicate regularly with HQ teams in Korea to align system strategy, resolve issues, and support implementation efforts

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field required
• Experience 5+ years of experience in IT systems within a manufacturing or industrial environment
• Experience leading IT system delivery, implementation, and maintenance activities
• Experience supporting manufacturing systems such as MES, MCS, RMS, EMS, FDC, or QMS
• Experience managing end-to-end IT services delivery and operations
• Experience working with global teams and cross-functional stakeholders
• Experience with system integration, application support, or industrial IT environments preferred