IT Systems & Infrastructure Engineer

About the role

We are looking for an IT Systems & Infrastructure Engineer to support and strengthen a complex technology environment in Greater Cleveland, Ohio. This position will help maintain secure, reliable, and efficient infrastructure across core business systems, network services, and manufacturing-related platforms. The ideal candidate brings strong technical depth across Microsoft ecosystems, enterprise applications, and cybersecurity practices, along with the ability to improve system performance through automation and integration.

Responsibilities

• Administer and optimize server, directory, messaging, and cloud-based platforms to ensure dependable day-to-day operations across the business.
• Support network infrastructure by maintaining connectivity, security, and performance for firewalls, switches, routers, and related technologies.
• Manage enterprise systems and manufacturing-facing applications, including ERP-connected environments, to promote stable and efficient business processes.
• Develop and maintain automation, scripts, and API-based integrations to streamline administration, reduce manual effort, and improve data flow between systems.
• Oversee backup, recovery, patching, and vulnerability response activities to protect infrastructure availability and reduce operational risk.
• Implement and support endpoint management and cybersecurity controls that strengthen device security and align with organizational standards.
• Monitor infrastructure health, troubleshoot technical issues, and resolve system problems affecting users, applications, and production support environments.
• Contribute to reporting and analytics capabilities by supporting database-driven solutions and system data accessibility for operational decision-making.

Requirements

• At least 5 years of hands-on experience in infrastructure engineering, systems administration, cybersecurity, or a related IT discipline; manufacturing industry experience is preferred.
• Hands-on expertise with Microsoft 365, Exchange, Active Directory, Azure Active Directory, and Windows Server administration.
• Working knowledge of networking technologies, including firewalls, routers, switches, and secure remote access solutions such as Citrix.
• Experience supporting ERP platforms, Microsoft SQL Server or other relational databases, and enterprise application environments.
• Ability to create or maintain PowerShell-based automation and familiarity with APIs, Power Apps, Power Automate, or similar integration tools.
• Understanding of cloud platforms, virtualization, endpoint management, and disaster recovery practices within an enterprise setting.
• Familiarity with cybersecurity frameworks and compliance expectations, including NIST and vulnerability remediation best practices.