IT Systems Engineer - IT Solutions - Indianapolis, IN

Responsibilities

• Administer, configure, and maintain Windows Server environments, including Active Directory, DNS, DHCP, and Group Policy.
• Deploy, manage, and optimize VMware ESXi/vSphere clusters, ensuring high availability and resource efficiency.
• Maintain and troubleshoot Citrix infrastructure, including XenApp/XenDesktop, Citrix Virtual Apps and Desktops, and NetScaler (ADC) appliances.
• Administer and maintain Ivanti Endpoint Management for asset inventory, patch management, software deployment, OS deployment, and remote support, ensuring compliance with corporate security policies.
• Design, test, and implement automated Ivanti patching schedules, reporting, and remediation workflows for servers and workstations.
• Manage Microsoft Intune for mobile device management (MDM) and mobile application management (MAM), including policy configuration, device enrollment, compliance monitoring, and application deployment for iOS, Android, and Windows devices.
• Oversee enterprise imaging technologies for desktop and laptop deployment, ensuring standardization, rapid deployment, and lifecycle management across the organization.
• Monitor system performance, capacity, and availability using enterprise monitoring tools, and proactively address potential issues.
• Implement and maintain security best practices, including system hardening, vulnerability remediation, and endpoint security posture management.
• Provide Tier 3/4 technical support and mentor junior team members.
• Participate in disaster recovery planning, testing, and execution.
• Contribute to infrastructure design, architecture decisions, and technical documentation.

Qualifications

• 5+ years of hands-on experience in systems engineering or infrastructure administration in a mid-to-large enterprise environment.
• Strong knowledge of Windows Server 2016/2019/2022 and Active Directory administration.
• Proficiency with VMware ESXi/vSphere configuration, migration, and troubleshooting.
• Experience managing Citrix Virtual Apps and Desktops and related technologies.
• Solid understanding of Cisco networking and Check Point firewall management.
• Experience with Ivanti Endpoint Management, including OS deployment, software distribution, and automated patch management.
• Experience with Microsoft Intune and mobile device management platforms.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent written and verbal communication skills.