IT Systems & Cloud Administrator

Key Responsibilities

• Design, deploy, and maintain on-premise infrastructure, including virtualization platforms such as VMware, Hyper-V, and/or Proxmox.
• Manage and optimize cloud environments across Microsoft Azure, AWS, and Google Cloud Platform (GCP).
• Administer and support core services including Active Directory, Microsoft 365, DNS, DHCP, and identity management solutions.
• Perform routine server maintenance tasks including patching, upgrades, performance tuning, and capacity planning.
• Monitor system health, availability, and performance using appropriate tools; proactively address issues before they impact users.
• Troubleshoot and resolve complex Tier 2 and Tier 3 escalated issues from the IT Service Desk.
• Ensure systems are secure, compliant, and aligned with organizational policies and industry best practices.
• Develop, maintain, and improve technical documentation, standard operating procedures, and system diagrams.
• Collaborate with cross-functional teams on infrastructure projects, migrations, and integrations.
• Implement and support backup, disaster recovery, and business continuity solutions.

Requirements

• 3+ years of experience in systems administration, with a strong focus on both on-premise and cloud infrastructure.
• Proven experience managing cloud platforms such as Azure, AWS, and GCP.
• Strong knowledge of Active Directory, Group Policy, and Microsoft 365 administration.
• Experience with server monitoring, logging, and performance management tools.
• Strong attention to detail with a commitment to thorough documentation.

Preferred Qualifications

• Experience administering Windows, Linux, and macOS systems in enterprise environments.
• Familiarity with automation and scripting (e.g., PowerShell, Bash, Python).
• Experience with infrastructure-as-code and configuration management tools.
• Solid understanding of networking fundamentals (TCP/IP, VPNs, firewalls, routing).
• Experience working within or aligning to ITIL framework and best practices for IT service management.

Soft Skills

• Strong analytical and problem-solving skills.
• Excellent communication skills, both written and verbal.
• Ability to manage multiple priorities and work independently or as part of a team.
• Commitment to continuous learning and staying current with evolving technologies.